Medical Receptionist

Job Summary
We are seeking a professional and detail-oriented Front Office Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service, completing front desk operations, and supporting administrative functions within a busy medical practice. This role requires strong communication skills, proficiency with electronic health record (EHR) systems, and a solid understanding of medical terminology and billing procedures. Bilingual abilities and clinic experience are highly valued to ensure effective communication with diverse patient populations.

Responsibilities

• Greet patients warmly and manage patient check-in and check-out processes efficiently
• Schedule appointments using EMR systems.
• Verify insurance coverage and perform insurance verification procedures
• Collect payments.
• Maintain accurate medical records and ensure proper documentation review in compliance with HIPAA regulations
• Manage multi-line phone systems, answer patient inquiries, and provide excellent phone etiquette
• Assist with intake procedures, including data entry and document collection
• Review care plans and update patient information within electronic health records
• Perform clerical tasks such as filing, data entry, and maintaining office supplies
• Support office management tasks including appointment reminders, follow-up calls, and general administrative support

Experience

• Proven experience as a Medical Receptionist or in a similar medical office role; clinic or dental office experience preferred.
• Proficiency with EMR/EHR systems.
• Knowledge of medical billing, coding (ICD-9/10, CPT), insurance verification, and health information management
• Familiarity with HIPAA regulations to ensure patient confidentiality and data security
• Strong computer skills including Microsoft Office Suite (Word, Excel) and typing proficiency (10 key typing)
• Excellent customer service skills with professional phone etiquette and communication abilities
• Ability to handle multiple tasks efficiently in a fast-paced environment
• High school diploma or equivalent

This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing quality care through efficient administrative support.

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flextime
• Health insurance
• Paid time off
• Paid training
• Parental leave
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $15 - $18