What are the responsibilities and job description for the Front Desk Coordinator position at Orthopedic Specialists of Northwest Indiana?
Job Summary
The Reception Representative will play a critical role in ensuring the smooth and efficient operation of the practice by obtaining and managing patient demographic and insurance information prior to services being rendered. They will work closely with clinical staff, billing staff, and patients to navigate the medical treatment process.
Qualifications:
- Medical Reception: 1 year (Required)
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Minimum of a high school diploma or GED required
- Strong background in providing excellent customer service skills preferred
- Proficient with Microsoft Word, Outlook, and Excel
- Knowledge of healthcare insurance benefits and coverage preferred
Responsibilities:
Physical Requirements:
- Ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer-based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
- Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms
- Occasionally lift and/or move up to 20-25 pounds
- Fine hand manipulation (keyboarding)
Salary : $16 - $21