What are the responsibilities and job description for the Clinical Operations Manager position at Orthopedic Centers of Colorado?
Description
POSITION OVERVIEW:
The Clinical Operations Manager oversees and directs the activities of a medical and healthcare facility, ensuring smooth and efficient operations, while also prioritizing patient care and quality. They are responsible for a wide range of duties, including improving patient care, developing systems and protocols, managing staff, and ensuring compliance with regulations and standards.
Essential Functions
POSITION OVERVIEW:
The Clinical Operations Manager oversees and directs the activities of a medical and healthcare facility, ensuring smooth and efficient operations, while also prioritizing patient care and quality. They are responsible for a wide range of duties, including improving patient care, developing systems and protocols, managing staff, and ensuring compliance with regulations and standards.
Essential Functions
- Provides clinical oversight to the daily operations of the clinics
- Leading and managing a team of clinical staff
- Anticipates physician needs
- Addresses problems involving personnel, medical staff, and patients
- Defines the overall purpose of the clinics in accordance with organizational goals
- Plans with education department orientation and in-service training for staff members
- Responsible for on-going performance evaluation, guidance and development of personnel
- Ensures smooth daily operations and steady progress towards established clinic goals
- Responsible for cost effective programs
- Identifies problems and communicates solutions to appropriate personnel
- Keeps open communication with medical staff
- Provides opportunities for growth and development of clinic staff
- Holds staff meetings to provide opportunity for participative planning
- Responsible for overseeing clinical staffing at all locations assigned
- Provides direct patient care if needed
- Identifying opportunities to improve patient care and develop new protocols
- Monitoring patient conditions and managing their flow through the facility
- Ensuring adherence to patient care procedures and safety policies
- Managing budgets and allocating resources
- Developing and implementing policies and procedures
- Ensuring compliance with relevant regulations and standards
- Managing audits and inspections
- Collaborating with other healthcare professionals to improve performance
- Providing mentorship and support to team members
- Controlling infection and occurrence for patients
- Developing performance goals for the facility and staff
- Communicating with various stakeholders, including medical staff, patients, and external organizations
- Collaborating with other departments and teams to ensure smooth operations
- Performs other duties as assigned
- 5 years of work experience in clinical operations, orthopedics preferred
- Strong analytical skills
- Exhibit progressive professional development
- Demonstrates flexibility and reliability
- Ability to prioritize and problem solve
- Ability to maintain sensitivity and objectivity to chronic medical and social problems
- Ability to relate well to patients, families, co-workers, and physicians
- Exceptional communication skills, both written & verbal
- Typical clinical office and exam/procedure room environment
- Possible exposure to communicable diseases and other conditions common to clinical settings
- Frequent standing, typing, moussing, and reading paper and electronic documents
- Ability to file and track documents and data, both in written and electronic form
- Able to frequently stoop, lift carry and push/pull 15 pounds and occasionally up to 30 pounds