What are the responsibilities and job description for the Front Office position at Orthopedic Associates?
Orthopedic Associates (OA) is seeking eager and compassionate Front Office team member to join our growing team, at our Centerville office three days per week.
At OA, we do more than deliver expert orthopedic care—we take pride in building a workplace culture rooted in professionalism, positivity, and respect. Since 1985, our patients have trusted us with their care, and we believe that every team member plays a vital role in that experience.
We are looking for individuals who are:
- Committed to excellence in patient care
- Kind and respectful in every interaction—with patients, families, and colleagues
- Professional and dependable, showing pride in their work and supporting a collaborative, uplifting environment
- Positive and adaptable, contributing to a workplace where people enjoy coming to work each day
What You’ll Do:
- Providing excellent customer service to patients, families and staff by greeting, answering questions etc.
- Scheduling appointments and collecting paperwork and/or payments
- Answering phone calls
- Serve as a trusted resource to patients, providing reassurance and clear communication
- Occasional travel to other OA offices to provide support
What We Offer:
- A supportive, team-oriented culture where your contributions are valued
- Opportunities to grow your skills and advance your career
- Competitive compensation
- A workplace that celebrates mutual respect, compassion, and integrity
Preferred Experience:
- Health care industry experience
Work Authorization
Must be able to provide required documentation stating that the employee is legal to work in the United States.
EEO
Orthopedic Associates of SW Ohio, Inc. is an equal opportunity employer and does not discriminate against applicants or employees on the basis of sex, race, color, religion, national origin, ancestry or age (40 years of age and over), qualified individuals with disabilities, or any other factors protected by federal, state or local law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.