Information Technology Manager

The Role

I.T. Manager is responsible for establishing appropriate systems, methods, budgets, project planning, system analysis, program development, cost control, and implementation, to achieve effective business solutions to meet corporate objectives and priorities.

This position is responsible for the management, coordination and oversight of all MIS related activities systems, and components to include electronic voice and data communications, network transport, staff and vendor management, disaster recovery planning, establishing long term plans for growth, and observing current company needs and create solutions.

The I.T. Manager participates and directs MIS staff in designing, selecting or developing, testing and implementing computer applications, program modifications and enhancements to meet requirements for effective and efficiently designed database, information and network systems.

Key Responsibilities

• Maintains information technology strategies
• Manages and Maintains the Cyber Security of the Organization
• Manages and mentor’s staff
• I.T. Manager is responsible for establishing yearly departmental budget
• Lead IT projects, including the design and deployment of new IT systems and services
• Managing software development projects following the software development lifecycle process
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
• Help define IT infrastructure strategy, architecture, and processes
• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
• Assess vendors and develop test strategies for new hardware and software
• Troubleshoot hardware and software issues related to internal IT
• Researches and implements technological strategic solutions
• Accomplishes information technology staff results
• Initiates, coordinates, and enforces systems, policies, and procedures
• Maintains staff by recruiting, selecting, orienting, and training employees
• Maintains a safe and secure work environment
• Develops personal growth opportunities
• Maintains organization’s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies
• Directs technological research by studying organization goals, strategies, practices, and user projects
• Completes projects by coordinating resources and timetables with user departments and data center
• Verifies application results by conducting system audits of technologies implemented
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures
• Maintains quality service by establishing and enforcing organization standards
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Contributes to team efforts by accomplishing related results as needed

Essential Functions

1. Reviews requests and requirements, cost vs. benefit, identifies alternate systems approaches, and develops recommendations

2. Develop and implement system growth and transition plans

3. Implement, administer and troubleshoot complex information systems that include: Microsoft Exchange, MS SQL, Citrix, and Disaster Recovery software

4. Recommend modifications of work processes when applicable to improve functionality of systems

5. Hands-on experience with computer networks, network administration and network installation

6. Central source for hardware and software purchases to manage compliance and cost issues along with accurate asset tracking

7. Communicate the status of all projects to management on a regular basis

8. Evaluate, approve, and manage outside vendors for software and hardware support. Provide outsourcing recommendations

9. Front line role in Disaster Recovery procedures requires hands on ability before, during, and after the incident

10. Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies

11. Maintains and manages organization computer equipment, servers, networking equipment, and communications equipment. Including management and support for Microsoft, Apple, Linux, Cisco, and other Dell products

12. Updates and maintains acceptable use policies referring to organization network usage, computer usage, server usage, and security policies

Additional Responsibilities

1. Coordinates the testing and implementation of computer systems.

2. Provide backup to department staff for systems and technical issues.

3. Researching alternative solutions based on combinations of costs and return on investment.

4. Attend meetings and observe and recognize areas, procedures, or systems that can be improved via MIS resources.

5. Perform other duties as assigned

Physical Requirements

Ability to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Visual Requirements

Required to have a close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to eyes.

Environmental Conditions

• Subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
• Subject to both environmental conditions: Activities occur inside and outside.
• Subject to noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.

Desired Qualifications

1. Frequent reading of periodicals and other literature on the state-of-the-art and data processing as well as attendance at vendor-sponsored and other seminars in order to maintain the level of familiarity with the subject matter required to fill this position.

2. Undergraduate Degree.

3. MIS Experience in a manufacturing environment.

4. Ability to observe and quickly acquire a level of understanding of procedures and processes of company and departmental operations and suggest and create procedures, software, and or systems to increase efficiency.

5. Team player, able to easily communicate with personnel at all levels.

6. Prior software development experience required to manage software projects.

7. Familiar with Disaster Recovery.

8. Ability to work extended hours, evenings, weekends, and holidays if required. Availability before and shortly after weather related emergencies such as hurricanes.

9. Able to meet deadlines and the ability to multitask when necessary

10. A strong working knowledge of design and maintenance of computer hardware, including Networks and PCs.

11. The ability to manage and motivate staff and vendors.

12. Certifications in related field.

Company Benefits

• Paid Time Off
• Medical, vision, and dental coverage
• Retirement with 401(k) matching
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Support for tuition reimbursement

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Salary & Compensation

Salary commensurate with experience and qualifications

Job Type

Full-time