What are the responsibilities and job description for the Front Desk Receptionist position at Ortho 1 Medical Group?
We are seeking a professional, organized, and friendly Front Desk Receptionist to join our fast-paced medical practice. The ideal candidate is comfortable working in a high-volume environment, excels at multitasking, and provides exceptional customer service to patients and clinical staff.
Key Responsibilities:
- Greet patients and visitors in a warm, professional manner
- Check patients in and out, verify insurance, and collect co-pays
- Answer high-volume phone lines and route calls appropriately
- Schedule and confirm appointments while maintaining accurate calendars
- Enter patient information, update records, and manage documentation
- Coordinate with clinical staff to support smooth office flow
- Process referrals, authorizations, and forms as needed
- Maintain front office cleanliness, organization, and supply levels
Required Qualifications:
- Proficiency with Microsoft Office (Word, Excel, Outlook is a must)
- Experience with Electronic Medical Records (EMR) systems
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to multitask and remain composed in a busy environment
- Professional demeanor and customer service mindset
Preferred Qualifications:
- Prior experience in orthopedics or another medical specialty
- Knowledge of insurance verification and referral processes
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $23 - $25