What are the responsibilities and job description for the Intake Coordinator position at ORTC, LLC?
Walla Walla Treatment Center is seeking an Intake Coordinator to provide compassionate care to our clients.
$22.00hr-$26.00hr Depending on experience
Relocation Assistance Provided!
Our treatment center hours are: 5:00 a.m.- 1:00 p.m. M-F and 6:00 - 10:00 a.m. on rotating Saturdays.
Benefits
ORTC, LLC is an Equal Opportunity Employer
$22.00hr-$26.00hr Depending on experience
Relocation Assistance Provided!
Our treatment center hours are: 5:00 a.m.- 1:00 p.m. M-F and 6:00 - 10:00 a.m. on rotating Saturdays.
Benefits
- Health, Dental, Vision Plans: Medical and Vision-employer contribution 90% for employee and 25% for dependents, Dental- 90% employee and 20% dependent.
- 401k: 4% Safe Harbor match Traditional/Roth options.
- Voluntary Benefits: Life, disability, accident and critical illness insurance.
- Life Insurance: $20,000 company-provided coverage.
- Time-Off: 12 Holidays, sick time per state requirements, 2 weeks' vacation in the first year.
- Education and Training: RELIAS annual subscription, two paid professional development days per year.
- Veterans Grant- Covers additional training, certifications, and fees for veterans.
- Refer, Reward, Repeat: Employee referral program earn up to $2,000 per referral hired.
- Thanks Reward & Recognition Program
- Annual Service Awards
- Team Member of the Quarter & Year Awards
- Take incoming appointment request phone calls/Emails and outside transfers and referrals
- Conduct Pre-Intake Screening on NEW clients
- If the person is using Private Insurance, ensure all items are complete before scheduling appointment, including copy of insurance card, collect co-pays, explain out of pocket fees, etc.
- Complete justification for not admitting, if applicable
- Maintain Pre-Admission Screening Binder
- Obtain outside records before intake appointment when the client is a transfer
- Verify insurance (OHP, DMAP, PSCS etc.)
- Schedule admission appointments
- Follow up on no shows and document in system
- Build client chart in computer system
- Set up signature and pin, take client picture, complete consent to treat, obtain all ROIs
- Complete admission contract package Inform clients of ride share and reimbursement programs. Give business card, ride sheets, and booklet, if applicable
- Give client a building tour and review the admit process and what to expect at time of admissions
- High school diploma or equivalent and have one (1) year experience as a general office clerk
- Accurate data entry skills with knowledge of basic computing
- Demonstrate basic knowledge and skill in the use of standard office equipment
- Valid driver's license
- Meet Washington requirements for employment in an opioid treatment program
- We follow federal guidelines regarding prohibited substances, even those legal at the state level.
ORTC, LLC is an Equal Opportunity Employer
Salary : $20,000