What are the responsibilities and job description for the Automotive Service Cashier/Admin position at Orr Nissan East?
An automotive service cashier handles customer payments for repairs and parts, processes transactions, issues receipts, balances cash drawers, and provides customer service by greeting clients and answering payment-related questions. Key responsibilities include computing bills, accepting various payment methods, reconciling financial records, and escalating complex customer concerns to service advisors. This role requires strong attention to detail, excellent customer service skills, and the ability to maintain professional communication and a neat work area. Essential Duties and Responsibilities
- Payment Processing:Receive, record, and process payments from customers for vehicle services and parts.
- Transaction Management:Calculate customer bills, make change, and issue accurate receipts.
- Cash Handling:Operate cash registers, balance the cash drawer daily, and prepare bank deposits.
- Customer Service:Greet customers, answer questions about bills and invoices, and direct inquiries to the appropriate departments.
- Record Keeping:Maintain detailed records of financial transactions, file repair orders and parts invoices, and manage customer data.
- Complaint Resolution:Handle customer complaints with professionalism and refer complex issues to the service advisor or manager.
- Administrative Tasks:Provide clerical support, such as answering phones and maintaining a clean work area.
Qualifications and Skills
- A high school diploma or equivalent is preferred.
- Experience handling cash and payments in a similar role preferred.
- Strong customer service and communication skills are essential for interacting with clients.
- Exceptional attention to detail is crucial for accurate financial record-keeping.
- The ability to follow established procedures for cash handling and transactions is necessary.
- Familiarity with dealership software for billing and record-keeping is a plus. Pay is dependent on experience.
Job Type: Full-time
Pay: $ $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $30,000 - $60,000
