What are the responsibilities and job description for the Customer Solutions Representative position at Orlando Consumer Connect?
We are a fast-growing sales firm based in Orlando, specializing in the telecommunications industry. We proudly partner with Fortune 500 companies like AT&T to connect customers with top-tier products and services. As we continue to expand, we are seeking a driven and energetic Customer Solutions Representative to join our customer-focused sales team. The Customer Solutions Representative opportunity is ideal for someone who thrives in a fast-paced environment and enjoys building relationships with people.
As a Customer Solutions Representative, you will serve as the primary point of contact for customers, delivering personalized service while driving sales growth. You’ll play a key role in building long-term relationships, generating new business, and ensuring a seamless customer experience from start to finish.
Key Responsibilities of the Customer Solutions Representative:
- Meet with new and existing customers within assigned territories to present telecommunications products and services tailored to their needs
- Build and maintain strong customer relationships through active listening and exceptional customer service
- Consistently meet or exceed individual and team sales goals
- Address customer questions and concerns professionally while providing customized solutions
- Collaborate with the sales team and fellow Customer Solutions Representatives to streamline the enrollment process and improve sales strategies
- Accurately track sales activity, customer interactions, and performance metrics
- Stay up to date on all products, services, and promotions to confidently recommend the best solutions
Qualifications for the Customer Solutions Representative:
- Previous experience in sales, customer service, or a related field is preferred
- Self-motivated, goal-oriented, and driven to succeed
- Strong communication and interpersonal skills
- Ability to work both independently and as part of a team
- Flexible schedule, including availability for evenings and Saturdays as needed
If you’re looking for a growth-focused opportunity where your performance directly impacts your success, apply today to become a Customer Solutions Representative with us!
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Work Location: In person
Salary : $45,000 - $60,000