What are the responsibilities and job description for the Front Office Administrator position at Orion Risk Management, an Alera Group Company?
Company Description
Orion Risk Management Insurance Services, Inc., part of the Alera Group, is a leading commercial insurance broker and risk management firm. Specializing in diverse insurance coverage, Orion offers property-casualty, workers’ compensation, and employee benefits solutions. The company provides unique value-added services such as claims management, self-insured implementation, and industry-specific programs for sectors including construction and manufacturing. With offices in Newport Beach, Corona, and Pasadena, Orion is dedicated to achieving its clients’ organizational and financial goals through tailored strategies.
Role Description
This is a full-time, on-site Front Office Administrator role located in Irvine, CA. The Front Office Administrator will manage front office operations, including greeting visitors, handling receptionist duties, and maintaining a well-organized workspace. Responsibilities include scheduling appointments, providing administrative support to various departments, and delivering excellent customer service to clients and staff alike. The role requires strong organizational and communication skills to effectively contribute to the daily operations of the office.
Qualifications
- Experience with Appointment Scheduling and managing calendars
- Proficiency in Administrative Assistance and general office support tasks
- Strong Customer Service and interpersonal communication skills
- Proven ability to manage Front Office and perform Receptionist Duties
- Proficiency in basic office technology and tools (e.g., phones, email, office software)
- Excellent organizational and time management skills
- Ability to work on-site in Irvine, CA
- Prior experience in an administrative or customer-facing role is a plus