What are the responsibilities and job description for the Performance & Operations Manager – Personal Injury position at Orion Placement?
Pay: $85,000.00 - $125,000.00 per year
Why This Is a Great Opportunity
- High-impact leadership role overseeing multiple core departments in a growing personal injury firm
- Direct influence on firm performance through data, KPIs, and operational execution
- Opportunity to lead large teams and drive measurable business improvements
- Fast-paced, high-accountability environment for ambitious operators
- Strong compensation with clear growth potential as the firm continues to scale
Location
This is a fully on-site position in Miami Lakes, FL, offering a collaborative, high-energy office environment.
Note
Must have legal experience and proven experience managing large teams with KPI ownership, coaching, and performance optimization.
About Us
We are a fast-growing, values-driven law firm focused on delivering exceptional results for our clients through accountability, leadership, and service. Our team thrives in a high-performance, collaborative environment where data drives decisions and results matter. Confidential Employer.
Job Description
- Oversee Senior Production, Medical Management, and Reductions departments
- Analyze performance data and identify trends to improve efficiency and outcomes
- Implement KPI-driven coaching to increase team productivity and accountability
- Develop and execute action plans to address performance gaps
- Lead large teams with hands-on management, coaching, and intervention when needed
- Identify workflow bottlenecks and implement data-backed process improvements
- Monitor real-time KPIs and ensure consistent performance across departments
- Partner with leadership to align departmental goals with firm strategy
- Drive cross-functional initiatives that improve efficiency, profitability, and client experience
- Take an active, execution-focused approach to solving operational challenges
Qualifications
- 5 years of experience in operations management, business intelligence, or performance-driven leadership roles
- Experience managing large teams with 50 indirect reports and multiple direct reports
- Strong background in KPI ownership, performance optimization, and coaching
- Legal industry experience required
- Proven ability to drive data-driven process improvements in high-volume environments
- Strong analytical, leadership, and execution skills
- Bilingual Spanish preferred
Why You Will Love Working Here
- Your leadership will directly impact firm-wide performance and results
- You will operate in a high-performance culture that values accountability and execution
- Opportunity to lead large teams and drive meaningful operational change
- Clear growth path within a rapidly expanding organization
- Strong benefits package and supportive leadership environment
JPC-906
Salary : $85,000 - $125,000