What are the responsibilities and job description for the Business Systems Analyst position at ORGANIZED LIVING INC?
Job Title: Business Systems Analyst
Reports to: Director of Business Intelligence
Location: Cincinnati, OH (Hybrid: 3 days in-office / 2 remote)
About Organized Living:
Join the legacy of Organized Living, an innovator in home organization for over 100 years. Trusted by industry professionals, we manufacture exceptional products, cutting-edge workflow automation software, and unparalleled support to our network of customers nationwide. As a privately held company, our commitment to excellence is driven by our dedicated team as we continue to evolve and adapt to meet the needs of modern life. At Organized Living, we're not just selling storage solutions but helping shape how people live and work in their spaces. Join us in our mission to organize homes and improve lives.
If you are looking to join a company that has a strong strategic advantage and is quickly becoming the true market leader, this is your chance to make your mark. Our passion and market focus has led us to the development of the right products, programs, technology, and support, positioning us for strong market share growth and exceptional future opportunities.
Role Overview
Due to continued growth, we are seeking a hands-on operator to own our Microsoft 365 business applications.
This role is responsible for ensuring our systems are not only maintained but actively improving how our sales, marketing, and operations teams work. You will work closely with the Director of Business Intelligence to improve how our sales, marketing, and operations teams use data and systems.
Key Responsibilities
- Support administration of our CRM platform (Microsoft Dynamics 365) and Microsoft 365 tools (Teams, SharePoint)
- Maintain and improve data integrity, accuracy, and consistency within CRM
- Manage data imports, cleanup, and validation processes
- Assist sales and marketing teams with CRM usage, reporting, and campaign execution
- Lead user onboarding and training across CRM, Teams, and SharePoint
- Identify opportunities to improve workflows and reduce manual processes
- Assist in building basic automations using Microsoft Power Platform (Power Automate, Power Apps, Power BI)
- Help audit and document workflows to ensure consistency and scalability
- Support reporting and dashboard creation for business insights
Qualifications:
Requirements
- 1–3 years of experience working with a CRM system (Microsoft Dynamics 365 preferred) Foundational understanding of data management and data quality principles
- Experience with Microsoft 365 tools (Excel, Teams, SharePoint)
- Exposure to or basic experience with Microsoft Power Platform is a plus
- Strong attention to detail and ability to manage data accurately
- Analytical mindset with the ability to identify patterns or issues in data
- Strong organizational skills and ability to manage multiple priorities
- Willingness to learn, take ownership, and grow in a fast-paced environment
Preferred Qualifications
Experience supporting sales or marketing teams
Exposure to marketing automation tools (ClickDimensions or similar)
Basic understanding of reporting tools (Power BI or similar)
Compensation & Benefits
We offer a competitive salary, profit-sharing program, and a comprehensive benefits package including medical, dental, vision, short-term disability, and a 401(k) with company match.
How to Apply
If you’re looking to grow your career in CRM, data, and business systems while making a real impact in a growing company, apply at:
www.organizedliving.com/company/careers
AAP/EEO: M/F/H/V/D. Drug-free workplace. No third-party candidates please.