What are the responsibilities and job description for the Director of Sales position at Orchard Pointe by Heritage Communities?
Make Lives Better, Build Your Future: Join Orchard Pointe at Glendale as our Director of Sales!
At Orchard Pointe, you’re more than your title — you’re a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you’re supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.
What You’ll Do:
As our Director of Sales, you will lead all sales and marketing initiatives, directly impacting the lives of our residents and the success of our team by:
- Driving occupancy goals and maximizing community census through strategic marketing, prospecting, and referral partner development.
- Managing the entire sales process from inquiry to close, including organizing and conducting in-person/virtual tours and home visits to advance prospective residents' decisions.
- Planning, coordinating, and leading engaging events and activities to promote the community and generate new leads.
- Cultivating strong relationships with prospective residents and families, and collaborating with them to highlight our property, amenities, and services.
- Overseeing the resident move-in process, ensuring agreements are understood, and facilitating new resident orientations.
- Ensuring compliance with company policies and all local, state, and federal regulations, while setting high expectations for first impressions and community appearance.
What We’re Looking For:
- 2 years of sales or sales support experience in a senior living or related industry supervisory or leadership role.
- Proven sales skills with a solid understanding of the sales process from inquiry to close, and a track record of driving results
- Ability to work independently, take initiative, and drive results, with a strong understanding of sales CRM and other technical tools to track data.
- High school diploma or equivalent; Bachelor’s degree or some college coursework in a related field (preferred).
- Must possess a valid driver’s license and an acceptable driving record, with the ability to travel throughout the local community.
- The ability to assist residents with limited mobility, lift/push/pull up to 50lbs.
- Excellent verbal and written communication skills, including negotiation and persuasion skills, with the ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions.
- Strong technical skills (e.g., Word, Excel, PowerPoint) and the ability to maintain confidential and privileged information (including HIPAA, residents, and associates).
Why Choose Orchard Pointe?
At Orchard Pointe, with 24 locations across 6 states, you’ll find a place to grow your career and make a meaningful impact every day. We live by our core values — Trust, Respect, Compassion, Fun, and Always Learning — and we’re here to support you like a true team.
What’s In It for You?
- Paid Time Off – 3 weeks of Paid Vacation in your 1st year 32 hours sick time.
- Free Meal Every Shift – enjoy a warm meal on us.
- Medical, Dental, and Vision – with low co-pays.
- Company-Paid Life & Disability Insurance
- 401(k) with up to 5% Match
- Tuition Assistance – up to $8,000/year for you, $2,500 for family members.
- Ongoing Training & Support – featuring diverse learning styles and mentorship opportunities.
- A Workplace That Feels Like Home – positive, team-first culture.
- Employee Assistance Fund, Discounts and more!
For more information contact us at: Apply@Heritage-Communities.com
- Director of Sales
- Sales Director
- Senior Living Sales
- Marketing Director
- Sales Manager
- Community Relations
- Admissions Director
- FT-M-F-evenings and weekends as needed
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