What are the responsibilities and job description for the Medical Receptionist/Call Center Support position at Orchard Medical Center?
We are currently seeking a candidate to join our Call Center Support team for a busy Primary Care practice. The ideal candidate is a team player and possesses good people skills, is detail oriented, able to multi-task in a fast-paced environment, and highly organized.
Main Duties:
- Answering phone calls timely and professionally
- Being proactive by entering recalls and keeping the providers schedules full
- Schedule or rescheduling patient appointments
- Reviewing incoming faxes and sending them electronically to different departments
- Scanning any paperwork filled out or signed by patients into charts
- Verifying insurance
- Collecting copays and balances
- Set up payment plans
- Taking detailed messages and sending them to the doctors or clinical team
- Pull records for new patients and hospital visits
Required Skills:
- Must have outstanding customer service skills
- Must be a team player
- Basic knowledge of computers and typing at least 40 wpm
- Ability to multitask and work in a fast paced environment
- Healthcare knowledge and medical terminology a plus
Qualifications & Experience -
* Minimum 2 years experience in a Healthcare Setting
Pay Rate: * Based on Experience *
Job Type: Full Time (36-40 hours per week)
* Work schedule to be discussed once interview is scheduled.
* Must have flexibility
Job Type: Full-time
Pay: $37,400.00 - $40,100.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $37,400 - $40,100