Licensed Esthetician / Treatment Specialist (Part-time)

We want people to look feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two people are ever alike, and neither are their treatments. We have high standards. Our treatments are curated from nothing but the best. We believe chic and high-end should still be friendly and approachable. This is OrangeTwist. Your treatment shop. 

• Fastest growing chain of aesthetic treatment centers in The United States!
• 18 locations and growing
• 7 different types of treatments in 1 shop
• Our current eNPS (Employee Net Promoter Score) score of 62—Excellent—Exceptional employee's satisfaction and loyalty, showcasing a strong and positive work culture.

We are looking for a talented, soon-to-be or entry level licensed Esthetician / Treatment Specialist (Receptionist) to join our dynamic OrangeTwist team. In this dual role, you will manage the front desk and administrative responsibilities. You’ll play a key part in creating a welcoming, relaxing, and rejuvenating experience for every client, with a strong emphasis on delivering exceptional customer service and satisfaction. We're also seeking someone passionate about business development—someone who thrives on building community relationships, promoting the OrangeTwist brand, and driving new client growth. While the primary focus of this position is on front desk responsibilities, you will also receive training in our treatments to support the center team and grow into an esthetician role over time.

Location: 31001 Rancho Viejo Rd #120, San Juan Capistrano, CA 92675

Schedule: 2-3 shifts a week, minimum 4 weekend days a month

Compensation: $18 /hr (base on experience) with Incentive and Commission

What You Will Do:

• Lead and motivate the center team to achieve individual and team sales targets. 
• Develop and implement effective sales strategies to maximize revenue. 
• Analyze market trends and competitor activities to identify business opportunities. 
• Work with the team to develop and execute action plans. 
• Monitor and evaluate the performance of sales. 
• Track key performance indicators (KPIs) and provide regular reports to management. 
• Build and maintain strong relationships with clients. 
• Ensure a high level of customer satisfaction. 
• Oversee the center sales process from lead generation to closing deals. 
• Collaborate with other departments, such as marketing and operations, to streamline processes and improve efficiency. 
• Represent the company in a positive and professional manner 
• Greet all visitors with a friendly attitude, complete check-in process and connect them with the appropriate OrangeTwist team member 
• Answer phones and center email in a courteous and professional and timely manner; takes messages, answer questions, schedule appointments, or direct call as needed 
• Up-sell products and services to clients and process payments 
• Receive and sort daily mail; prepares and forwards outgoing mail and packages 
• Performs general clerical duties including but not limited to filing, photocopying, organizing and maintain file system, files correspondence and other records 
• Partner with Center Management to order and maintains supplies and keep reception area organized and clean 
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues 
• Acquire and maintain knowledge of Zenoti, OrangeTwist membership, & rewards and financial programs. 
• Knowledge of OrangeTwist treatments and procedures. 
• Undergo hands-on training in OrangeTwist’s treatment protocols and skincare services 

Qualifications:

• Currently in esthetics program
• -OR-
• Certificate of Completion of an esthetics program 
• State Board Certification of Barber and Cosmetology 
• Current and Valid State Esthetician License to practice in the state
• Valid Laser Certification preferred
• Minimum 1 year of experience in sales