Esthetician / Treatment Specialist

We want people to look feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two people are ever alike, and neither are their treatments. We have high standards. Our treatments are curated from nothing but the best. We believe chic and high-end should still be friendly and approachable. This is OrangeTwist. Your treatment shop.

• Fastest growing chain of aesthetic treatment centers in The United States!
• 18 locations and growing
• 7 different types of treatments in 1 shop
• Our current eNPS (Employee Net Promoter Score) score of 62—Excellent—Exceptional employee's satisfaction and loyalty, showcasing a strong and positive work culture.
• Answer phones and center email in a courteous and professional and timely manner; takes messages, answer questions, schedule appointments, or direct call as needed
• Up-sell products and services to clients and process payments
• Perform skincare consultations to assess clients' skin conditions, concerns, and goals.
• Provide customized skincare treatments, including facials, chemical peels, microdermabrasion, and other advanced esthetic procedures.
• Conduct thorough skin analysis and recommend appropriate skincare regimens and products tailored to individual clients' needs.
• Perform professional extractions and offer guidance on proper homecare techniques for maintaining healthy skin.
• Administer specialized treatments such as acne treatments, anti-aging procedures, and skin rejuvenation therapies.
• Stay updated on the latest trends, techniques, and advancements in skincare and esthetic industry through continuous education and training.
• Maintain a clean and organized workspace, ensuring adherence to sanitary and safety standards.
• Maintain accurate records of client information, treatment details, and product recommendations.
• Upsell retail skincare products and recommend homecare routines to clients to optimize results.
• Build and maintain strong client relationships by providing exceptional customer service and addressing client inquiries and concerns.
• Collaborate with team members to create a harmonious and professional work environment.
• Assist in the promotion and marketing of skincare services, events, and retail products.
• Acquire and maintain knowledge of Zenoti, OrangeTwist membership, & rewards and financial programs.
• Partner with Center Management to order and maintains supplies and keep reception area organized and clean
• Greet all visitors with a friendly attitude, complete check-in process and connect them with the appropriate OrangeTwist team member
• Answer phones and center email in a courteous and professional and timely manner; takes messages, answer questions, schedule appointments, or direct call as needed
• Up-sell products and services to clients and process payments
• Receive and sort daily mail; prepares and forwards outgoing mail and packages
  
  
  

Perks

• Forward-thinking, transparent, and inclusive company culture
• Competitive salary, incentive plan, generous paid time off, sick time, and paid holidays
• Comprehensive benefits package including medical, dental & vision insurance
• 401k employee contributions, FSA, HSA, and dependent care options
• Continuing education with our own University
• Employee referral bonus program, employee resource groups, and professional development
• All benefits dependent on role and eligibility
  
  
  

All candidate email communication will be done through an @orangetwist.com email address. If you ever receive communication regarding a job posting from an entity that does not match that or seems concerning, please contact Recruiting@orangetwist.com.

OrangeTwist is a leading national Aesthetic treatment with a mission to make our clients look feel amazing. OrangeTwist is “your treatment shop for body, face, and skin,” offering curated treatments including Botox fillers, CoolSculpting, HydraFacial, lasers, micro-needling, skin and scalp care, and more.

We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. OrangeTwist is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. OrangeTwist is an E-Verify employer.

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