BSA Supervisor & Regulatory Compliance

Exciting Opportunity at Orange County's Federal Credit Union

CREDIT UNION’S PURPOSE: Simple Banking. For People, Not Profit.

CREDIT UNION’S CORE VALUES: Integrity, Service Excellence, Growth & Development, High Performance, Mutual Respect, Community, and Fun

Workplace Excellence. Through our associates' opinions and voices, Orange County's Federal Credit Union is a proud recipient of the Peter Barron Stark Best of the Best Award for highest associate satisfaction in the workplace! As a leading financial service provider with over 80 years of experience serving 123,000 members, Orange County's Federal Credit Union is currently $2 billion in assets & growing.

POSITION SUMMARY:

Under general supervision, the Compliance and BSA Supervisor supports the development, implementation, and maintenance of the Credit Union’s Compliance and Bank Secrecy Act (BSA)/Anti-Money Laundering (AML)/Office of Foreign Asset Control (OFAC) programs. This role ensures day-to-day compliance operations are executed effectively, supervises compliance and BSA staff, and assists in monitoring regulatory changes, conducting reviews, and preparing reports for management. This role additionally functions as a secondary support for fraud prevention operations.

ESSENTIAL FUNCTIONS:

• Perform written performance evaluations of Compliance and BSA associates; evaluates work performance and regularly schedules reviews, recommend promotions, salary increases, and corrective action. Assist associates for growth potential through coaching, development planning, and training.
• Assists in key projects that drive internal and external process changes.
• Supervise daily operations of the Compliance and BSA/AML/OFAC programs. Serve as a working supervisor, performing all duties and tasks in a backup capacity. Relying on extensive experience and judgment to plan and accomplish goals; includes effective delegation to the associates.
• Assign duties and work schedules to ensure efficiency and proper coverage.
• Act as the escalation point of contact for Compliance and BSA issues, problems, and questions directly related to compliance and BSA. Assist members and staff with resolving difficult or complex issues with quick turnaround and accuracy.
• Perform routine service observations and provide feedback to staff members and update the department manager.
• Manage the department’s presence in the intranet, On-Line Tools, and credit union website to ensure accuracy and relevance.
• Regularly communicate with front line associates and other departments about compliance and BSA procedures, changes or other kinds of relevant updates as this information allows them to serve the members better when they understand what they are and why.
• Monitor and review member transactions for suspicious activity and ensure timely filing of Suspicious Activity Reports (SARs).
• Assist in the development and maintenance of compliance policies, procedures, and risk assessments.
• Review disclosures, forms, marketing materials, and website content for regulatory compliance.
• Conduct internal compliance reviews and quality control; identify issues and recommend corrective actions.
• Maintain awareness of regulatory changes and assist in implementing necessary updates.
• Prepare and submit periodic reports to senior management and committees.
• Support vendor management activities related to compliance tools and services.
• Collaborate with auditors, examiners, and legal counsel during reviews and examinations.
• Promote a culture of compliance and risk awareness across the organization.
• Serve as secondary support for fraud prevention operations, which includes but is not limited to, reviewing reports, systems and correlating data to identify potentially fraudulent transactions, emerging threats and placing appropriate account restrictions or other to ensure the Credit Union’s loss is minimized.
• Foster a collaborative and respectful team environment aligned with the Credit Union’s values.
• Conducts special studies, collects a variety of data and information, analyzes and summarizes such information, makes recommendations and provides statistical reports.
• Acts as credit union liaison with members to respond and remedy issues (including contacting members to confirm the legitimacy of high-risk transactions); works cooperatively with other credit union departments to correct undesirable account conditions and assists in finding timely solutions to problems.
• Protects the confidentiality of all financial data relating to Credit Union operations and its members.

QUALIFICATIONS:

Experience/ Training/ Education:

• College degree in business, management or finance; or equivalent preferred.
• More than five years’ experience within Compliance, Risk Analysis and Risk Management tools required.
• Minimum three years of supervisory experience.
• BSA/OFAC/AML Certifications such as CAMS (Certified Anti-money Laundering Specialist) required.
• Strong knowledge of Verafin and Symitar Systems preferred.

Knowledge/ Skills/ Abilities:

• Possesses strong knowledge of, and complies with, Regulations/Acts related to job functions, including but not limited to Bank Secrecy Act/Anti-Money Laundering/Countering the Financing of Terrorism/USA Patriot Act/Customer Identification Program/Office of Foreign Assets Control Policy, Regulations E, CC, GG, and V; the FCRA, FACT Act, NACHA and vendor Operating Rules.
• Specialization in credit union regulatory compliance and bank fraud prevention, detection, deterrence, and investigations.
• Strong investigative and analytics skills.
• Knowledge of financial Institutions anti-fraud processes and experience.
• Knowledge of credit union applicable rules and regulations, policies, and procedures.
• Excellent communication/influence skills both verbally and in writing and excellent telephone manner, with strong presentation skills to be able to produce reports, conduct presentations and group facilitations.
• Must have personal computer skills and be proficient with Microsoft programs at an intermediate skill level.

This position is currently hybrid-eligible, with the expectation of three days pre-assigned on-site attendance. This role requires California residency and living within a 50-mile commute of our headquarters in Santa Ana.

The targeted annual salary range is $83,530.00 to $105,000.00. Final offer will be determined based on experience, education, training/certifications and specialized skills.

We perform thorough background checks and credit checks. EOE