What are the responsibilities and job description for the Director of Operations position at Orange Coast Building Services?
OCBS (Orange County Business Services) is a specialized construction defect litigation reconstruction firm headquartered in Anaheim, California. We partner with attorneys, insurance carriers, HOAs, property owners, and project teams to deliver expert analysis, reconstruction planning, and defect remediation services across complex construction projects. With a deep commitment to technical excellence, clear communication, and defensible execution, OCBS blends field experience with analytical precision to solve some of the most challenging reconstruction problems in the region. The Director of Operations serves as the senior operational leader of the organization, responsible for overseeing field execution, project performance, team leadership, and operational profitability.
This role will act as the primary escalation point for project managers and field teams, ensuring timely decision-making, operational alignment, and protection of company margins. The Director of Operations will work closely with the leadership team to translate business strategy into execution while reducing operational bottlenecks.
Key Responsibilities:
Operational Leadership
- Oversee all active reconstruction projects across the portfolio
- Provide decision authority on project execution, staffing, and escalation matters
- Align field and office operations to ensure efficient delivery
- Improve consistency in scheduling, documentation, and workflow
Financial Performance
- Monitor job costing and project margin performance
- Review budgets, change orders, and production metrics
- Partner with leadership to protect and improve gross margins
- Ensure financial visibility across the project lifecycle
Team Leadership
- Lead and mentor Project Managers, Superintendents, and field leadership
- Establish clear accountability and decision-making pathways
- Support talent development and succession planning
- Address performance and operational gaps proactively
Process & Infrastructure
- Strengthen operational systems and reporting
- Implement scalable processes appropriate for a 100-employee organization
- Improve cross-functional coordination between field and office teams
Qualifications
- 15 years of construction operations leadership experience
- Experience managing multi-project environments
- Strong financial acumen, including job costing and margin management
- Proven leadership of PMs and field teams
- Experience in reconstruction, remediation, insurance-related, or litigation-driven environments preferred
- Ability to operate effectively within a founder-led or closely held organization
Compensation
Base Salary Range:
$145,000 – $165,000 annually
Benefits include 401(k), health insurance, and paid time off.
Salary : $145,000 - $165,000