What are the responsibilities and job description for the Process Technician position at OPW?
Since 1892, OPW customers have been able to count on us to revolutionize fluid-handling operations around the world. As a global leader in fluid-handling solutions, the mission of OPW is to be a developer of a comprehensive array of innovative fluid-handling solutions that our customers can consistently and reliably count on. These include loading and unloading systems for high-value hazardous and non-hazardous bulk products; railcar and transport tank-truck valves, gauging devices and tank-monitoring systems; automated storage-terminal controls and systems; and regulators, fittings, valves, vaporizers, vacuum-jacketed piping and gas-handling systems for the safe handling and distribution of cryogenics and industrial gases. OPW also creates and manufactures touch-free and soft-touch vehicle wash systems, entry systems and wash chemicals. OPW has more than 2,000 employees with manufacturing operations in North America, Europe and China, and sales offices around the world. OPW is part of the Clean Energy & Fueling segment of Dover (NYSE: DOV).
This position is on-site at our Conover, NC manufacturing facility and has a base schedule of Monday through Friday, 4pm to 12:30am. Requires the ability to work overtime as needed.
SCOPE:
The Process Technician supports the safe, efficient, and high-quality production of LPG valve products through machine setup, operation, troubleshooting, and process support. This role serves as the technical expert for assigned equipment, works closely with Team Leads to support daily production priorities, and provides training and guidance to team members. Process Technicians help identify and resolve operational issues, support continuous improvement efforts, and ensure adherence to established quality and safety standards.
K EY RESPONSIBILITIES:
Machine Setup, Operation & Troubleshooting
Perform machine setup, changeovers, adjustments, and startup activities for assigned assembly equipment.
Operate equipment as needed to support production requirements.
Monitor machine performance, identify issues, and perform routine troubleshooting to minimize downtime.
Partner with Maintenance, Engineering, and Quality teams to resolve equipment, process, or product concerns.
Ensure proper tooling, materials, and components are available and production-ready .
Identify equipment wear, damage, or abnormal conditions and escalate concerns appropriately.
Production Support & Workflow Coordination
Partner with Team Leads to prioritize production activities based on customer demand, order status, and production schedules.
Support efficient deployment of assemblers by aligning skills and resources to production needs.
Monitor workflow and communicate production risks, delays, or resource constraints.
Help ensure daily production metrics are updated on LDM boards and goals are achieved while maintaining safety and quality standards.
May serve as the backup to Team Leads in their absence.
Quality, Process Improvement & Training
Read and interpret blueprints, specifications, work instructions, and quality standards.
Inspect products and processes using gauges, calipers, and other measurement tools to ensure conformance.
Ensure proper containment and documentation of nonconforming materials.
Train and coach employees on equipment operation, standard work, quality requirements, and safe work practices.
Serve as a technical resource by sharing knowledge, supporting problem-solving, and promoting cross-training.
Identify opportunities to improve safety, quality, productivity, and efficiency.
Communicate when work instructions, procedures, or documented processes require updates or clarification and support implementation of approved changes.
Teamwork & Culture
Foster a safe, respectful, and inclusive work environment built on collaboration, accountability, and continuous learning.
Build positive working relationships across departments and with employees of diverse backgrounds and experience levels.
Communicate effectively and professionally to support teamwork, problem-solving, and operational success.
Q UALIFICATIONS:
Required
High School Diploma or GED.
Experience in a manufacturing, assembly, or production environment.
Experience operating , setting up, adjusting, or troubleshooting manufacturing equipment.
Ability to read and interpret blueprints, specifications, and work instructions.
Experience using measurement and inspection tools, including calipers and gauges.
Strong mechanical aptitude, problem-solving ability, and attention to detail.
Effective communication and collaboration skills.
Basic computer proficiency , including Microsoft Office and manufacturing systems.
Ability to work in a fast-paced environment and adapt to changing priorities.
Preferred
Experience in automated assembly, valve manufacturing, machining, or related manufacturing environments.
Experience training or mentoring employees.
Knowledge of Lean Manufacturing, Continuous Improvement, Kaizen, or Six Sigma principles.
Experience using ERP, MES, or shop floor management systems.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
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