What are the responsibilities and job description for the Mail & Package Coordinator position at Optomi?
Optomi, in partnership with an independent research institute, is looking for a Material Distribution Coordinator responsible for receiving and processing mail, and providing daily campus and off-campus pick-up and delivery of mail and packages.
Responsibilities of the right candidate:
- Receive and process incoming mail/packages (USPS carriers like FedEx/UPS).
- Deliver and pick up mail/packages on daily routes (internal deliveries).
- Handle exceptions: undeliverable/mystery packages, research addressee, contact shipper/teams, resolve and deliver.
- Customer service: respond to inquiries via phone/email/Zoom/in-person
- Light data entry / tracking.
- Maintain the receiving area (clean/organized), order shipping supplies, help with pallets/inbound shipments as needed.
Apply today if your background includes:
- Strong customer service.
- Comfort switching between physical work (lifting/handling) and computer/admin work (Outlook-style environment).
- Attention to detail in communication and answers.
- HS diploma ~1 year relevant experience (or equivalent).
- Able to lift up to 50 lbs (alone or with assistance).
- Basic Word/Excel familiarity.