Human Resources Coordinator

About OPTO

OPTO designs and manufactures retail fixtures for domestic and international markets. We are a design-led company driven by innovation, a passion for helping our clients succeed, and communication. Our team applies creative thinking across customer proposals, product development, and operations to deliver tailored retail solutions. The excitement, innovation, and passion from all of our team members allows us to curate the best solutions for any retail environment. With in-house engineering and a responsive, collaborative culture, we adapt quickly to customer needs and provide industry-leading speed and reliability, earning long-term partnerships through performance and trust.

Job Summary:

The HR coordinator supports the daily operations of Human Resources department, including onboarding, employee records, benefits support, recruiting administration, and offboarding. This position works closely with the HR team to maintain accurate information across company systems, respond to routine employee questions, and keep HR activities organized and on schedule. The ideal candidate is detail-oriented, approachable, and able to handle confidential information with discretion.

Key Responsibilities:

· Coordinate new hire onboarding, including preparing paperwork, tracking required documents, scheduling orientation, and communicating with managers and other departments.

· Support background checks, employment verification, and I-9/E-Verify administration following established procedures and training.

· Enter and maintain employee information in ADP and the company’s ERP system, review records for accuracy, and help resolve discrepancies with the appropriate team members.

· Maintain organized and confidential personnel files, benefits records, and other HR documentation.

· Support benefits enrollment, employee communications, open enrollment activities, and invoice reconciliation under the guidance of the HR team member.

· Assist with the leave administration by tracking paperwork, maintaining records, and routing questions or requests to the appropriate HR team member.

· Response to routine employee questions about company policies, benefits, timekeeping, and HR procedures; escalate sensitive or complex concerns.

· Support recruiting activities by scheduling interviews, communicating with candidates, maintaining applicant records, and preparing approved hiring documents.

· Coordinate offboarding paperwork and checklists, including notifications to payroll, benefits IT, and department managers.

· Track policy acknowledgments required tracking performance review deadlines, and other HR follow-up items.

· Assist with employee communications, engagements activities and HR projects.

· Prepare routine HR reports and help improve forms, checklists, and administrative processes.

· Perform other related duties as assigned.

Essential Skills and Qualifications:

· Prior experience in HR coordination, HR administration, or a related administrative role

· Associate or bachelor’s degree in human resources, Business Administration, or a related field preferred; equivalent relevant experience considered

· Strong attention to detail and ability to maintain accurate information across multiple systems

· Ability to organize competing priorities meet deadlines and follow through on the outstanding items.

· Strong verbal and written skills and a helpful, professional approach to employee support

· Ability to maintain confidentiality and use sound judgement when handling sensitive information.

· Proficiency with Microsoft office, including excel, word, and Outlook

· Experience with ADP or another HR/Payroll system preferred; experience with an ERP is a plus

· Bilingual in English and Spanish preferred

· Ability to work onsite and travel between the Wood Dale and Addison locations as needed.

What we offer:

· Competitive compensation and benefits package, including a 401(k) plan with employer match, medical, dental, and vision insurance, AD&D and life insurance, and paid time off (PTO)

· Bonus Incentive program.

· Casual office environment.

· A team of passionate, creative, and fun team who is dedicated to the growth of our company.

· A diverse work experience where you can see projects come to life.  Starting with the inception of projects in marketing and business development, through the concept and development with our design and engineering teams, all the way to fabrication and final delivery to our customers

Equal Employment Opportunity Policy:

OPTO is an equal opportunity employer. OPTO prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.