What are the responsibilities and job description for the Front Office Registrar - Behavioral Health position at Optimus Health Care, Inc.?
Join a Team That Makes a Difference at Optimus Health Care!
Are you passionate about providing high-quality, patient-centered care? Optimus Health Care the largest provider of primary health care services in Fairfield County is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve.
Join our team-based model of care delivered in a kind and compassionate manner.
We are currently recruiting for a Full Time Front Office Registrar to join our Behavioral Health team in Stamford, CT
The Front Office Registrar is a member of a health care team responsible for working with Providers, Nurses and Clinical Support staff, to ensure a complete and timely patient flow process. Assure that pre-work is performed before the patient arrives by verifying demographic and insurance information to ensure prompt payment of services to Optimus. Monitor provider schedules to ensure Optimus’ established productivity levels and timely scheduling of patient visits. Working knowledge of Spanish is helpful.
Essential Functions:
- Conducts initial intake of patients
- Update patient information
- Collects co-pays
- Assists with scheduling of tests & treatments
- Assists with administrative tasks as needed
- Greet customer with a smile and provide eye contact all the times
- Ensure customer retention by providing excellent customer service
- Create a comfortable atmosphere for our customers by addressing all questions and concerns
- Responsible for completing patient demographic, insurance financial information and ensure that patients are processed in a timely, accurate and complete manner.
- Responsible and accountable for verification of insurances to ensure billing of services.