What are the responsibilities and job description for the Integrated Communications Manager position at Optimum?
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We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!
Job Summary
Optimum is on a transformation journey, and we’re looking for a high-impact communicator to help us tell that story. As Integrated Communications Manager, you’ll join a fast-paced, collaborative team that oversees corporate messaging, corporate visibility, customer communications, internal storytelling, and social media.
This is a hands-on role for someone who can think strategically, write clearly, and execute quickly. You’ll be at the center of high-visibility initiatives, supporting our executive leadership team, shaping our brand voice, and crafting communications that reach millions of teammates, customers, and stakeholders.
Responsibilities
Strategic Storytelling
At Optimum, we’re not just talking about transformation, we’re building it. This role gives you the opportunity to shape a company’s story in real time, drive clarity across an evolving organization, and create communications that actually make people care.
If you’re a natural storyteller with a bias for action, a passion for people, and a drive to make a difference, we’d love to meet you.
At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $102,816.00 - $168,912.00 / year.
The starting pay rate/range at time of hire for this position in Plano, Texas is $85,860.00 -$140,760.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!
Job Summary
Optimum is on a transformation journey, and we’re looking for a high-impact communicator to help us tell that story. As Integrated Communications Manager, you’ll join a fast-paced, collaborative team that oversees corporate messaging, corporate visibility, customer communications, internal storytelling, and social media.
This is a hands-on role for someone who can think strategically, write clearly, and execute quickly. You’ll be at the center of high-visibility initiatives, supporting our executive leadership team, shaping our brand voice, and crafting communications that reach millions of teammates, customers, and stakeholders.
Responsibilities
Strategic Storytelling
- Craft compelling communications that bring Optimum’s business priorities, cultural values, and transformation journey to life.
- Develop messaging for CEO and senior leaders across internal and external platforms.
- Translate complex initiatives into clear, human-centered narratives that drive understanding and action.
- Create content across a variety of channels, including emails, talking points, intranet stories, customer messaging, video scripts, leadership remarks, and social media posts.
- Partner with Social and Marketing to ensure integrated content strategies across owned and earned channels.
- Support key moments like earnings, product launches, leadership forums, and employee recognition events.
- Work closely with teammates in Corporate Comms, Customer Experience, Marketing, and People & Culture to align messaging and voice.
- Partner with internal stakeholders and external agencies to ensure timely delivery and consistency.
- Jump in wherever needed to support fast-moving priorities.
- Bring proactive ideas and editorial thinking to the table, constantly looking for new ways to elevate engagement and impact.
- Respond quickly and thoughtfully to evolving business needs with speed, clarity, and agility.
- Maintain a strong bias toward action, quick iteration, and continuous improvement.
- 5–7 years of experience in integrated communications, corporate affairs, marketing, or media.
- Exceptional writing, editing, and storytelling skills, with a keen eye for tone, clarity, and audience.
- Experience communicating on behalf of senior leaders or in support of high-priority initiatives.
- Strong instincts around content strategy, editorial planning, and message alignment.
- Ability to manage multiple workstreams under tight timelines with strong attention to detail.
- A proactive, collaborative, low-ego team player who thrives in fast-paced, high-impact environments.
- Comfort navigating ambiguity and shifting priorities with composure and a problem-solving mindset.
- Strong digital and visual communication instincts; design skills or familiarity with platforms like Canva or Figma a plus.
At Optimum, we’re not just talking about transformation, we’re building it. This role gives you the opportunity to shape a company’s story in real time, drive clarity across an evolving organization, and create communications that actually make people care.
If you’re a natural storyteller with a bias for action, a passion for people, and a drive to make a difference, we’d love to meet you.
At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $102,816.00 - $168,912.00 / year.
The starting pay rate/range at time of hire for this position in Plano, Texas is $85,860.00 -$140,760.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
Salary : $85,860 - $140,760