Admissions Counselor

Overview

Admissions Counselor

Location: Needville and Stafford, TX

Pay range: $70,000.00 - $80,000.00 per year based on experience

Schedule: Full time, 40 hours per week, m ay require work outside normal business hours, including evenings, weekends, and holidays

Are you someone who thrives on helping others in moments that truly matter and loves turning connection into action?

As an Admissions Counselor at OPI Houston, you’ll be the first voice families and individuals hear when they reach out for help, often during moments of crisis. This is a highly visible, relationship‑driven role where empathy meets results. You’ll guide prospective clients through the admissions process, assess clinical and financial fit, and help connect people to life‑changing behavioral health services. If you thrive in a fast‑paced environment, love helping others, and are motivated by measurable outcomes, this role offers purpose, growth, and impact.

Responsibilities

• Serve as the primary point of contact for prospective clients, families, and referral partners, delivering a warm and professional first impression
• Convert inbound leads into qualified admissions by guiding individuals through screening, intake, and enrollment
• Assess clinical and financial appropriateness while following all admissions policies and procedures
• Collaborate closely with clinical, leadership, and marketing teams to ensure smooth and timely admissions
• Maintain accurate, timely documentation in CRM and EMR systems
• Consistently meet or exceed admissions, lead conversion, and enrollment goals
• Participate in tours, outreach, and referral relationship‑building as needed
  
  

Qualifications

• Must be at least 21 years of age
• Bachelor’s degree required
• Preferred experience in behavioral health admissions, healthcare intake, or related fields
• Strong interpersonal, communication, and active listening skills
• Comfort working with families and individuals in emotionally charged or high‑stress situations
• Detail‑oriented with the ability to manage multiple leads and priorities simultaneously
• Results‑driven mindset with a passion for helping others access care
  
  

Benefits

• Access to an established Mastery Program that offers professional and financial opportunities for professional growth.
• Medical, Dental & Vision Insurance – Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
• Paid Parental Leave – Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
• Life & Disability Coverage – Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available.
• 401(k) with Company Match – Retirement savings with matching contributions after eligibility period.
• PTO & Holidays – Competitive PTO accrual plans and paid holidays throughout the year.
• Employee Assistance Program (EAP) – Free, confidential support for life’s challenges.
  
  

OPI is an Equal Employment Opportunity Employer. We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society.

OPI does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities.