What are the responsibilities and job description for the Quality Assurance Coordinator position at optimamedical?
About Optima Medical:
Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130 medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. The ideal candidate will have experience in a fast-paced, patient-focused environment and a passion for delivering excellent service.
Position Summary:
The Compliance Coordinator supports and maintains the organization’s compliance program within a primary care setting. This role ensures adherence to federal and state regulations, clinic licensure and accreditation requirements, as well as internal policies and healthcare standards. Working closely with clinical, administrative, and leadership teams, the Compliance Coordinator helps identify and mitigate risk across the organization. This position is part of the Quality Assurance department.
Key Responsibilities:
- Assist in the development, implementation, and ongoing monitoring of the organization’s compliance program and state licensure requirements
- Conduct regular compliance audits and risk assessments across clinical and administrative processes
- Maintain and update compliance policies, procedures, and related documentation
- Investigate potential compliance violations and support corrective action planning
- Track, analyze, and report compliance metrics and audit findings to leadership
- Serve as a resource for staff on compliance-related questions and concerns
- Monitor regulatory updates and recommend necessary policy or process changes
- Collaborate with clinical teams to ensure accurate, compliant practices
- Maintain thorough and continuous documentation of all activities, findings, and interactions
Qualifications:
- Bachelor’s degree in Healthcare Administration, Business Administration, or related field (required)
- 2–4 years of experience in healthcare compliance, preferably in a primary care setting
- Knowledge of healthcare regulations (HIPAA, State Licensure guidelines, etc.)
- Experience with accreditation and regulatory standards, such as Joint Commission, FQHC, or AAAHC programs
- Strong analytical, organizational, and problem-solving skills
- Excellent written and verbal communication skills
- Ability to handle sensitive information with confidentiality and professionalism
Preferred Qualifications:
- Experience with accreditation and regulatory standards, such as Joint Commission, FQHC, or AAAHC programs
Work Environment:
- Primarily office-based within a primary care clinic or administrative setting]
- May require occasional travel between clinic locations
- Standard business hours, with flexibility as needed for audits or training sessions
Key Competencies:
- Attention to detail
- Integrity and ethical judgment
- Critical thinking
- Collaboration and teamwork
- Time management and prioritization
Why join our team?
- Substantial growth opportunities
- Leadership and mentoring
- Resources to further career
- Fun work environment (lunches, events, holiday parties)
- Benefits (medical/vision/dental/401k/paid holidays)
- Supportive and positive work environment