Demo

Quality Assurance Clerk

Optimal Care
Jackson, MI Full Time
POSTED ON 12/20/2025
AVAILABLE BEFORE 1/19/2026
Optimal Care is where your dedication meets a rewarding career.

As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.

Exceptional Benefits:

  • Minimum of 3 Weeks Paid Time Off (PTO)
  • Company Vehicle Program
  • Flexible Work Schedule
  • Mentorship Culture
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Mileage Reimbursement
  • Cutting Edge Technology

Key Responsibilities

Optimal Care Clerks are responsible for performing a wide range of clerical tasks, such as various data entry, filing paperwork, and copying documentation. The Clerk provides excellent interpersonal, organizational, and data processing skills. The Clerk must be comfortable using digital hardware and software, as well as common office machines.

In this role you will be responsible for:

  • Preparing, compiling, and sorting documents for data entry
  • Transcribing information, text, and data into the required applications, such as word processors, spreadsheets, and databases
  • Responding to requests for information and access relevant files
  • Maintaining accurate and organized filing systems
  • Providing back-up assistance for other clerical positions and performing routine office support duties

Required Qualifications

  • High School Diploma or GED equivalent
  • 1 year experience in an appropriate clerical setting preferred
  • Current and valid Driver's License
  • Reliable transportation and valid automobile insurance coverage
  • Knowledge of medical terminology
  • Demonstrate good communication, interpersonal, telephone and documentation skills
  • Demonstrate ability to multi-task.

Desired Qualifications

  • Associate Degree preferred

Location

  • Office Location: 801 Rosehill Road, Jackson, MI 49202

Hours

  • Office Hours: 8:00 am – 5:00 pm, Monday through Friday

Background Screening

Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer

Optimal Care is an equal-opportunity employer.

Salary.com Estimation for Quality Assurance Clerk in Jackson, MI
$57,762 to $71,242
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