Service Porter

Job Opportunity: Service Porter

Location: Dealership - Costa Mesa, CA
Department: Service 
Job Type: Full-Time or Part-Time
Hourly Pay: $17.00 – $19.50 (Non-Exempt, Hourly)

Are you enthusiastic about cars and enjoy working in a fast-paced, team-oriented environment?

Start your journey in the automotive industry with Optima Dealer Services! We’re looking for energetic and dependable individuals to join us as Service Porters, where you’ll be an essential part of delivering outstanding guest experiences at our partner dealerships.

Who We Are

Optima Dealer Services, Inc. is a leading provider of staffing and consulting solutions for automotive dealerships throughout California. Our mission is to deliver exceptional customer service while supporting the operational excellence of the dealerships we serve. We value integrity, teamwork, and a passion for the automotive industry.

Position Summary

As a Service Porter, you’ll play a key role in ensuring smooth day-to-day operations of the dealership's service department. From safely moving customer vehicles to providing exceptional guest interactions, you will help create a seamless and professional service experience. This is a fast-paced, hands-on role that’s perfect for individuals who enjoy working with cars, staying active, and being part of a customer-focused team.

Why You’ll Love Working With Us:

• Active & Engaging Role – Ideal for those who enjoy being on the move and working outdoors.
    
• Team-Oriented Culture – Join a supportive and respectful team environment.
    
• Automotive Exposure – Interact with a variety of vehicles and gain industry knowledge.
    
• Growth Opportunities – A great stepping stone for future roles in service, sales, or management.
    
• Legal Compliance – We follow all California labor laws, including fair wages, rest breaks, and safe working conditions.
    

Key Responsibilities:

• Safely move customer vehicles to and from service bays, wash areas, and designated parking spaces.

• Greet and assist customers during vehicle drop-off and pick-up in a courteous and professional manner.

• Maintain cleanliness and organization of the service drive and lot.

• Support the service department by preparing vehicles for service and assisting Service Greeters with drive flow.

• Deliver completed vehicles back to customers in a timely and professional manner.

• Operate both automatic and manual transmission vehicles safely, including in tight spaces.

• Follow dealership and company safety standards at all times.

• Perform additional duties as assigned.

• Vehicle Handling: Move customer vehicles safely between service lanes, parking areas, and wash bays.
• Customer Interaction: Greet and assist customers during vehicle drop-off and pick-up, always with a friendly and professional attitude.
• Lot Organization: Maintain an orderly and clean service lot; ensure all vehicles are parked correctly and ready for service or return.
• Team Support: Help the service department with tasks such as prepping vehicles, moving them in and out of service bays, and assisting Service Greeters in managing flow on the service drive.
• Flexible Duties: Perform additional responsibilities as assigned based on dealership and service team needs.

Requirements:

• Valid California driver’s license with a clean driving record.
    
• Ability to drive both manual and automatic transmission vehicles (preferred).
    
• Must be at least 18 years old (in accordance with insurance and safety regulations).
    
• Strong communication skills and a positive, professional demeanor.
    
• Ability to stand, walk, and work outdoors for extended periods.
    

Additional Information

• This position is non-exempt and eligible for overtime in accordance with California labor law.
    
• Breaks and rest periods are provided in compliance with state regulations.
    
• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, or veteran status.

Equal Opportunity Employer:

Optima Dealer Services is proud to be an equal opportunity employer. We follow all applicable labor and employment laws in the State of California and are committed to providing a respectful, inclusive, and supportive workplace.