Preferred Car Wash Greeter

Preferred Car Wash Greeter – Create a 5-Star Welcome Experience for Preferred Guests

Location: Dealership - Ontario, CA
Compensation: $17.00 – $18.00 per hour
Job Type: Full-time or Part-time (as available)
Employer: Optima Dealer Services, Inc.

Description

Are you passionate about luxury service and exceptional customer care? Do you thrive in a fast-paced, high-visibility environment? Join Optima Dealer Services as a Preferred Car Wash Greeter and be the first point of contact for Fletcher Jones Preferred Owners, delivering an elite customer experience from the moment they arrive at the dealership.

About Us

Optima Dealer Services provides Staffing and Consulting Services to top-tier dealerships across California. We partner with luxury automotive brands to deliver seamless, five-star service through our dedicated and professional team members.

Role Summary

As a Preferred Car Wash Greeter, you’ll oversee the Preferred Owner Check-In process at Mercedes-Benz of Ontario. From greeting Guests and confirming appointments to documenting vehicle conditions and guiding customers to the lounge, you’ll ensure every interaction is smooth, professional, and memorable.

Why You’ll Love Working with Us

• First-Class Guest Experience: Be part of a premium service culture where excellence is the standard.

• Luxury Automotive Environment: Work around some of the most prestigious vehicles in the industry.

• Engaging, Fast-Paced Role: Every day brings new faces and new challenges.

• Career Growth Opportunities: Gain valuable experience in hospitality, service, and luxury automotive operations.

• Team-Oriented Culture: Work with a collaborative, professional, and high-performing team.

 What You’ll Do

• Warmly Greet Guests as they arrive, with a smile and personalized welcome.

• Locate Appointments in the Xtime system and verify the Guest is part of the Preferred Owner Program.

• Inspect and Document Vehicles using an iPad and the 360 camera system, identifying any pre-existing damage and taking high-quality photos.

• Apply Service Tags inside the vehicle and attach the key tag properly.

• Obtain Guest Acknowledgment on the Service Tag or Service Agreement.

• Secure Vehicle Keys by placing them in the designated cup holder location.

• Direct Guests courteously to the Fletcher Jones Guest Services for their continued experience.

• Ensure the check-in process runs smoothly, promptly, and professionally.

Additional tasks may be assigned based on dealership needs.

What We’re Looking For

• Friendly, welcoming, and high-energy personality

• Strong customer service skills with a commitment to excellence

• Highly responsible, professional, and dependable

• Valid California driver’s license and clean driving record

• Ability to safely operate both automatic and manual vehicles

• Skilled at driving and parking in tight spaces

• Comfortable working independently and taking initiative

• Excellent communication, organization, and problem-solving skills

• Ability to maintain composure in a high-traffic environment

• Basic computer and iPad navigation skills

• Previous experience in customer service, hospitality, or auto service preferred

• Self-motivated team player with strong interpersonal skills

• Willingness to multi-task and support multiple departments as needed

Physical Demands

This role requires regular physical activity. Reasonable accommodations will be made for qualified individuals with disabilities.

Employees may need to:

• Stand, walk, and greet customers throughout their shift

• Use hands and arms for data input and photo capture

• Occasionally kneel, crouch, or reach into vehicle interiors

• Lift/move up to 25 pounds

• Work both outdoors and indoors in varying weather conditions

• Maintain clear vision and depth perception to operate vehicles safely

Our Commitment to Diversity

At Optima Dealer Services, we celebrate diversity and foster inclusion as part of our company identity. We are an Equal Opportunity Employer, and all qualified applicants will be considered regardless of race, gender, age, disability, veteran status, sexual orientation, or other protected characteristics.

We are also committed to providing reasonable accommodations during the application and interview process. Please let us know if you need support at any stage.