What are the responsibilities and job description for the Radiologic Assistant (Temporary) - Savannah, GA position at Optim?
OPTIM ORTHOPEDICS is seeking a temporary full time Radiologic Assistant for the Savannah, GA location.
Summary The Radiologic assistant is responsible for assisting the radiologists with the treatment of patients for the radiology department. He/She will be expected to assist patients to the exam room and/or Imaging Room. He/she is expected to promote an efficient clinical workflow which leads to positive patient experiences and fosters positive work relationships among all departments at Optim.
Essential Duties and Responsibilities
- Demonstrates a courteous, friendly and professional demeanor while he/she greets patients and visitors and portrays the same demeanor while assisting the patients to the exam rooms.
- Uploads/scans previous medical records, imaging reports, forms or other clinical related documents and properly labels document accordingly into the EMR/chart.
- Will work at the satellite locations as needed or requested by management
- Prepares patient for radiologic procedures. Protects patients, self and other staff from radiation hazards.
- Ensure that the patient’s safety is number one.
- Acts as a representative of the organization in offering customer service to all by demonstrating effective communication, responsiveness, and sensitivity to others.
- Demonstrates successful communication and understanding of patient needs, in the assessment, treatment and care of patients, by producing the expected results of clinical interventions.
- Acts as a representative of the organization in offering customer service to all by demonstrating effective communication, responsiveness, and sensitivity to others.
- Observes patient and machine during procedure. Reports unusual occurrences
- Ensures accuracy of patient data input for both PACs and EMR system.
- Maintains stock supplies, performs general office duties as needed.
- Cleans and disinfects room and equipment in regulation with OSHA standards.
- Provides a flexible work schedule to meet the needs of the department and our patients
- Reduces the risk of healthcare acquired infections by following current CDC hand hygiene guidelines as evidenced by washing hands according to department guidelines. Wears appropriate PPE at all times.
- Demonstrates a courteous, friendly and professional demeanor while he/she greets patients and visitors and portrays the same demeanor while assisting the patients to the rooms
- Completes annual compliance and regulatory requirements as applicable. Follows all work processes, procedures while maintaining compliance to the organizations rules and regulations
- Protects and keeps all patient information confidential following all HIPAA, state and federal laws. Upholds and promotes patient safety and quality.
- Accepts ownership for all tasks and responsibilities while improving the company’s reputation. Escalates any problems to the Manager or Supervisor as appropriate.
- Demonstrates and encourages team behavior and exceptional patient/guest experiences
- Maintains a professional demeanor even when patients are upset, and contacting a supervisor if necessary.
- May be required to work flexible hours and some weekends as needed
- Other duties as assigned
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Works well with patients, vendors, and physicians by keeping them informed and promoting a positive image of the company at all times. Exhibits good listening and comprehension; Selects and uses appropriate communication methods. Makes eye contact with the patients as they check in and should not use cell phone at the front desk at any time when patients are present. Looks for ways to improve and promote quality patient care.
Teamwork - Accountable to team and departmental goals, works to meet established deliverables, balances team and individual responsibilities, gives and welcomes feedback, puts success of team above own interests. Communicates with team regarding overall patient care including using resources efficiently working toward a positive patient experience. Organizational Support - Follows policies and procedures, completes administrative tasks correctly and on time; supports organization’s goals and values. Adheres to all POC policies and procedures while maintaining patient confidentiality according to HIPAA guidelines.
Dependability - Adheres to the company’s time and attendance policy. Is punctual, good attendance record, minimal to no missed punches, works independently with little to no supervision, self-starter, adheres to departmental and companywide time lines, maintains focus.
Productivity - Prioritizes and plans wok activities to ensure the completion of daily tasks. Uses time efficiently, plans for additional resources, sets personal goals and objectives to meet departmental goals.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; Keeps abreast of current procedures and/or industry changes that may affect the department and/or patient service.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED).
Minimum one year experience in customer service in a high-volume atmosphere.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to sort and file materials correctly by alphabetic and numeric systems.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, and percentages.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with standardized situations with only occasional or no variables.
Computer Skills
To perform this job successfully, an individual should have knowledge of Electronic Medical Records (EMR) preferably Athena Database software; Outlook and MS Word Processing software. Skills in operating in computers, copying, scanning and faxing preferred.
Certificates, Licenses, Registrations
None
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands regularly; and to talk or hear. The employee is required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds and will assist patient to and from table as needed. Specific vision abilities required by this job include close vision.
May be required to travel to one or more satellite locations depending on staffing changes.
May be required to participate in educational courses that correspond with current systems or functionalities.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.