Order Fulfillment Specialist

Basic Function:  Provide detail specialized support to order entry and inside sales as required. Perform specific functions required for order entry. Support internal and external customers as required.  

Significant Responsibilities:

• Reviews customer purchase orders for clarity, special terms, conditions, and materials/lead times.
• Performs accurate order entry into computer system and reviews and inputs bill of materials, part numbers and descriptions.
• Provides excellent services through verbal and written communications with inside sales, planning, quality and contract review. 
• Creates assembly drawings using PowerPoint or related software. 
• Learns operations/manufacturing processes regarding inventory and operating systems as it relates to the position

Promotes OCC’s service excellence and quality.   Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.

Champions OCC’s vision and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards and Code of Conduct.

Minimum Qualifications Required:

Education & Experience: High school diploma or GED required. Some experience using computer-aided design (such as Visio or PowerPoint) in manufacturing, sales, accounting or IT environment preferred.  One year of data entry in a manufacturing or accounting environment paying close attention to detail highly desirable.  Associate degree in engineering may be substituted for one year of experience.

Essential Skills, Abilities & Knowledge:  Demonstrated analytical and reasoning skills, attention to detail with ability to absorb technical product information and translate into accurate sales orders and product drawings.  Ability to work with various applications to include Excel, Word, PowerPoint and email. Ability to grasp current operations systems with ease. Knowledge of ISO 9001 or AS9100 requirements is a plus.  Knowledge of cable connectivity business is highly desired, especially with military stipulations.

Working Conditions:  Office/manufacturing environment, a mostly sedentary job with the ability to lift 20 lbs. Regular interaction with sales, manufacturing and inventory control teams is required. This job requires vision sufficient for completing quality work, reading comprehension and computer use. This work also requires hearing sufficient for normal workplace conversation and training. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions. Specific vision abilities required by this job include color vision.

This role involves work contracted by the U.S. government and/or other federal agencies, which requires that all personnel involved in such work are U.S. citizens or Lawful Permanent Residents. Thus, a qualified candidate for this position must be able to present valid documentation indicating that they are a U.S. citizen or Lawful Permanent Resident.

Note:  This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.