Admissions Coordinator Muskegon

Optalis Healthcare of Muskegon

1061 W Hackley Ave, 49441

Under the supervision of the Admissions Director, the Admissions Coordinator assists with the facility census through admissions and re-admissions, to assist in marketing the facility, and to ensure that persons seeking information regarding admission are promptly provided with accurate and appropriate information about the facility.

Essential Job Duties & Responsibilities:

• Work closely with the Admissions Director to coordinate all admissions into the center.
• Schedule admissions timely and appropriately and notify required team members of expected admissions and their individual needs.
• Coordinate admission process to ensure room readiness, 1st Impressions and ensure necessary equipment is in place.
• Greenlight new admissions, welcome them and answer any questions.
• Answer phones timely, respond to inquiries.
• Conduct tours.
• Coordinate timely admission contract completion.
• Work to maintain a census culture within the center.
• Work to maintain and exceed the census goals.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Some local travel may be required.