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Business Office Manager - Optalis Ionia

Optalis Health & Rehabilitation Centers
Ionia, MI Full Time
POSTED ON 9/26/2025
AVAILABLE BEFORE 10/25/2025
BUSINESS OFFICE MANAGER (BOM) - Optalis Ionia

The Business Office Manager is responsible for completing daily activities in regards to the accounts receivable and accounts payable processes of the facility.

Essential Functions And Responsibilities

To perform this job successfully, an individual must be able to perform each key function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions. Following is a summary of key support services of this position:

  • Responsible for reporting to the administrator.
  • Establish and maintain communication with patients, family members and others responsible for payment for patient care services.
  • Always demonstrates knowledge of and respect for the rights, dignity, and individuality of each resident in all interactions.
  • Demonstrates honesty and integrity at all times in the care and use of resident and facility property.
  • Ongoing interaction with facility staff, administration, vendors and government agencies.
  • Daily Census. Verify the accuracy of the daily census of residents and resident payor types (Medicare, Medicaid, Private, Other), in an excel spreadsheet by balancing to manual building census. Verify census in accounting software daily.
  • Cash Receipts. Post deposits in accounting software daily.
  • Resident Trust Accounts. Maintains accurate and complete records for accounts held in trust by the facility, in accordance with the policies and procedures of the facility.
  • Accounts Payable. Maintains the facility workflows for invoice approvals and recording of invoices in the accounting software. Works with Facility Controller on any vendor reconciliation issues.
  • Complete and accurate adherence to closing procedures on a monthly basis in accordance with facility reporting guidelines. These would include, but are not limited to:
    • Census reconciliation
    • Cash receipts reconciliation
    • Billing log reconciliation and completion
    • Supervise the timeliness of all input of vendor invoices
    • Completion of month end closing checklist in a timely manner. Maintenance of accurate and complete historical records
  • Complete and generate accurate information necessary to bill residents and third party payors on a timely basis.
  • Direct involvement in accounts receivable collections process, including responsibility for pursuit of delinquent accounts.
  • Participation in relevant in-service training sessions.
  • Attendance and participation in relevant facility meetings
  • Develop a working knowledge of all emergency and disaster procedures of the facility.
  • Willingness to perform other duties as assigned, including various clerical duties as they are necessary.
Qualifications

  • Strong organizational skills, including the ability to effectively multi task.
  • Possesses strong interpersonal skills, including communication with supervisors, other staff and managers in the facility, vendors, and effective communication with residents and family members.
  • Ability to effectively manage outcomes of this position as well as the outcomes of others in an environment of accountability.
  • Effective user of technology, including personal computer and software applications in job functions. Examples include Microsoft Outlook, Email, Word, Excel, Internet, and use of billing and accounting software.
  • Education or experience with accounting functions, including accounts payable, billing, accounts receivable collections, and bank reconciliations. A degree is preferred, but not required with significant relevant experience.
  • Experience: Relevant long term care or health care experience is preferred, but not required.
  • Freedom from use of and effects of use of drugs and alcohol in the workplace.
  • Persons who have been found guilty by a court of law of abusing, neglecting or mistreating individuals in a health care related setting are ineligible for employment in this position.

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