POSTAL CLERK

SUMMARY

Under the direction of the Lead Postal Clerk the Postal Clerk is responsible for providing excellent customer service to postal customers for Nellis Air Force Base.

Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.

DUTIES AND RESPONSIBILITIES

• Deliver mail and packages to the dormitory and military units.
• Utilize automated systems to label and forward mail.
• Enter all packages into computer system for tracking.
• Greet postal customers in a friendly and efficient manner.
• Retrieve mail for postal customers.
• Assist customers with transfer slips.
• Ensure and maintain a clean and safe department.
• Maintain weekly and quarterly checklist for Postal delivery van and ensure the van is clean.
• Ability to obtain U.S Government Security Clearance of Secret within 30 days of employment.
• Manage and maintain the highest level of accuracy of mailroom functions (i.e. sorting and distribution of official mail, and postal meter procedures).
• Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as  mandated by state law.
• May be assigned other duties as needed

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities.

SKILLS REQUIRED

• Ability to communicate effectively with individuals, team members, and supervisors (verbal and written).
• Must possess social discernment to assess and understand other's reactions and behaviors.
• Ability to define problems and draw valid conclusions.
• High energy, positive and enthusiastic outlook.
• Self-directed, with strong ability to work independently, and to set and adhere to deadlines.
• Ability to set priorities, follow through to completion of tasks, work well under pressure, and maintain a high level of confidentiality.
• Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations.
• Ability to accept and apply performance-based feedback.
• Must encompass professional demeanor.
• Reliable transportation, a valid driver’s license and a driving history are required.

EDUCATION AND EXPERIENCE

• Required: High School Diploma, equivalent.
• Required: Valid Nevada Driver's License with a clean annual DMV report and must be twenty-one (21) years of age to be eligible to drive company vehicles.
• Preferred: One (1) year verifiable work experience in a postal/mailroom.

PHYSICAL ABILITIES & WORK ENVIRONMENT

The physical demands described below are representative of those that must be met by a team member to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

• Ability to lift and move boxes up to 50 pounds.
• Ability to sit at a computer for prolonged periods of time.
• Ability to work in a typical office environment.
• Ability to conduct tasks and successfully perform under critical deadlines.
• Manual dexterity to operate office equipment and examine documents, records and files.