Demo

SBA Special Assets Officer

Opportunities at Towne
Charlotte, NC Full Time
POSTED ON 4/24/2026
AVAILABLE BEFORE 6/24/2026

Essential Responsibilities:

  • Oversee a portfolio of delinquent loans and works to resolve issues to maximize collection of the loans.
  • Meet with loan borrowers to negotiate workout solutions. Develop relationships with borrowers to better understand their business and the issues impairing their ability to honor their loan obligations.
  • Evaluate financial and related information to gauge borrower’s overall ability to repay debt as well as to assess financial performance relative to peer companies, industry benchmarks or other standards of performance.
  • Evaluate borrower’s capital structure to determine restructuring options for complex, diverse, and adversely graded credits which will assist to design and implement strategies to either exit or retain relationship.
  • Communicate with legal counsel to effectuate collection efforts via forbearance, litigation, monitoring bankruptcy cases, etc.
  • Manage the process to obtain collateral, secure collateral and liquidate real estate and personal property to minimize loan loss.
  • Complete the necessary SBA documents (UPP, 10-tab, Litigation plans, etc.) in a timely manner so as not to jeopardize the SBA guarantee.
  • Review past-due and criticized loan reports, loan review reports and other sources of information for possible downgrading of deteriorating credits.
  • Monitor and report loan delinquency, non-performing assets and charge-offs to management and the Problem Asset Committee.
  • Prepare impairment analysis to determine losses and process loss reports.
  • Recommend process improvements and help drive them down through the department.
  • Work independently in the performance of office work related to the oversight and management of the general business operations of the bank while performing oversight and management of tasks on behalf of the Bank’s members.
  • Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
  • Other duties as assigned.

Minimum Required Skills & Competencies:

  • A bachelor’s degree in finance or other related area; or equivalent relevant experience.
  • Three to five years previous experience managing problem assets and/or SBA guarantees.
  • A solid understanding of credit lending and related legal documents for various commercial loan types expected.
  • Industry knowledge and experience with a keen understanding of Bank lending, policies, procedures, and regulations related to commercial lending is required.
  • Working knowledge of SBA Servicing and Liquidation SOP with proficiency in working through the purchase process.

Desired Skills & Competencies:

  • Highly organized to effectively manage expectations, deadlines, and changing bank priorities and directives.
  • Strong in-person, verbal, and written communications skills within a collaborative environment.
  • Must be a creative thinker and initiative-taking analytical person with a history of working efficiently and effectively, meeting deadlines, and following projects through to completion.
  • Strong computer skills, including a working knowledge of Microsoft ® Office Suite as well as knowledge of computer systems as they relate to commercial lending activities preferred.
  • Knowledge and experience in business loan structuring and loan documentation required.

Physical Requirements:

  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Salary.com Estimation for SBA Special Assets Officer in Charlotte, NC
$98,038 to $160,340
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