What are the responsibilities and job description for the Medical receptionist, Monday- Thursday position at Ophthalmology Associates?
Currently seeking a medical front desk receptionist with a professional, pleasant demeanor and strong customer service skills
General job description:
Greet patients and answer the phone in a courteous and professional manner
· Collect and input accurate demographics insurance and all other billing information
· Schedule appointments
· Perform any other duties necessary to provide efficient, timely services to the patients, their families and providers—while providing exceptional customer service
May be required to work Fridays as needed
Requirements (Knowledge, Skills & Abilities):
Ability to exercise judgment and independence to provide services necessary to meet the patient and their family’s/guests’ needs
· Must be able to type and file accurately with precise data entry skills
· Ability to schedule and register patients rapidly and accurately
· Ability to maintain confidentiality of patient information
· Understanding of scheduling process/software
· Provide clear written and verbal communication
· Detail oriented
· Ability to multi-task and be organized
Experience Requirements:
Previous exceptional customer service background preferably in a healthcare setting. EMR experience is a plus.