What are the responsibilities and job description for the Server position at Ophelia's Restaurant Inn?
Job Overview
We are seeking a friendly, attentive, and professional Server to join our dynamic team in providing exceptional guest experiences. The ideal candidate will have a strong background in food service and hospitality, with the ability to manage multiple tables efficiently while delivering outstanding customer service. This role involves taking orders, serving food and beverages, and ensuring guest satisfaction in a fast-paced environment, whether in fine dining or casual settings.
Responsibilities
- Greet guests warmly and provide attentive service throughout their dining experience
- Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable
- Upsell menu items and promote specials to enhance guest experience and sales
- Serve food and drinks promptly while maintaining presentation standards
- Handle cash transactions accurately and process payments using POS systems
- Ensure food safety and sanitation standards are consistently maintained
- Assist with bussing tables, cleaning work areas, and resetting tables for new guests
- Collaborate with kitchen staff to ensure timely delivery of orders
- Address guest inquiries and resolve any issues promptly to ensure guest satisfaction
- Maintain knowledge of menu items, ingredients, and dietary restrictions to assist guests effectively
Requirements
- Previous experience in food service, restaurant, or hospitality environments preferred; fine dining or nightclub experience is a plus
- Familiarity with POS systems such as Aloha POS, Micros POS, or OpenTable
- Strong customer service skills with the ability to engage guests professionally and courteously
- Excellent time management skills to handle multiple tables efficiently during busy hours
- Ability to upsell menu items and increase sales through effective suggestive selling techniques
- Knowledge of food safety standards, sanitation procedures, and proper food handling practices
- Basic math skills for cash handling and billing accuracy
- Ability to work flexible hours including nights; previous host/host or bussing experience is advantageous
- Strong communication skills and a team-oriented attitude
Join our team if you are passionate about hospitality and dedicated to creating memorable dining experiences for our guests. We value professionalism, enthusiasm, and a commitment to excellence in every interaction.
Job Type: Part-time
Work Location: In person