What are the responsibilities and job description for the Field Service Technician position at OPEX Careers?
OPEX Corporation is seeking a full-time Field Service Technician to maintain and repair advanced automation equipment at customer sites. This role is ideal for a hands-on technician who enjoys troubleshooting, working independently, and delivering high-quality customer service.
Responsibilities
- This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment
- Installing and setting up new equipment
- Diagnose mechanical and electrical issues by working directly with customers and evaluating system performance
- Keeping the customer informed as repairs are made and answer any question that may arise.
- Interact with management as well as other personnel to analyze and correct any equipment performance issues.
- Completing and submitting weekly online timecards, expense reports and field service reports
- Other duties as assigned
Qualifications
- Associate degree in Electronics and/or equivalent hands-on job experience.
- Must have excellent customer service skills.
- Possessing a driver’s license, insurance and a reliable vehicle.
- Ability to lift at least 25 pounds independently.
- Ability to maneuver a job site, including tight spaces in around our equipment.
- Valid Driver’s License and vehicle for daily use.
Physical/Work Environment
- Work is performed in both office and warehouse environments
- Frequent driving and travel throughout the workday
- Ability to lift and move equipment parts
- Frequent bending, kneeling, reaching, and working in tight spaces
Hourly Rate
- $25-30/hr, depending on experience
Salary : $25 - $30