Sr. Account Executive

About the Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

About the Role

As the Information Company, our mission at Micro Focus, an OpenText company, is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in accelerating business outcomes through Operations Service Management (OSM), AI-powered automation, and intelligent IT operations.

Responsibilities

• Developing a long-term sales pipeline to increase OpenText’s market share within Operations Service Management and IT Operations.
• Driving demand for OSM solutions including service management, ITOM, observability, automation, and AIOps.
• Identifying and capturing opportunities beyond core specialization, leveraging closed-loop lead management for effective assignment and follow-up.
• Expanding and enhancing existing opportunities by uncovering new operational use cases and business value.
• Partnering with new and existing customers to shape OSM strategy, solution adoption, and repeatable success.
• Developing and owning strong relationships across the OpenText customer base and broader ecosystem.
• Establishing professional, consultative relationships with stakeholders up to and including the C-level within mid-to-large enterprise accounts.
• Maintaining competitive intelligence within accounts to effectively position OpenText OSM solutions.
• Owning quota objectives and driving future growth across the OSM product portfolio.
• Exceeding a typical annual quota of $3M.
• Investing time in building and expanding your external ecosystem by leveraging partners and alliances to broaden account reach.

Qualifications

• Bachelor’s degree or equivalent related experience.
• Demonstrated success achieving progressively higher quotas and engaging with senior-level stakeholders.
• Extensive enterprise selling experience within relevant industries and solution areas.
• Typically, 8–12 years of advanced sales experience.
• Project management and solution-selling experience.
• 2–3 years of product sales experience within Operations Service Management or related domains.

Required Skills

• At least 5 years of enterprise sales experience selling software, solutions, or consulting services.
• Strong understanding of IT Operations, Service Management, and enterprise operational challenges.
• Proven ability to execute consultative selling aligned to customer business and operational outcomes.
• Experience with account planning, territory strategy, and accurate revenue forecasting.
• Knowledge of Operations Service Management, ITOM, AIOps, observability, and automation solutions.
• Initiative and leadership to drive complex sales cycles including prospecting, negotiation, and closing.
• Ability to collaborate cross-functionally with management, channel partners, professional services, and extended sales teams.
• A track record of cultivating and maintaining strong customer relationships to drive retention and growth.
• Competitive awareness and ability to articulate differentiated value.
• Effective partnership with Professional Services to build and execute account strategies that drive incremental revenue.

Preferred Skills

• Experience in enterprise software sales focused on Operations Service Management and IT Operations.

Pay range and compensation package

OpenText offers a competitive compensation package that reflects your impact on the digital enterprise.

Equal Opportunity Statement

OpenText is more than just a corporation — it’s a global community where trust is foundational, standards are high, and outcomes are owned. As an OpenText Account Executive focused on Operations Service Management, you will help global customers transform how they run and operate their businesses. Your consultative expertise and success in complex enterprise sales cycles directly contribute to OpenText’s growth and innovation.