What are the responsibilities and job description for the Sales Administrator position at OPENTECH ALLIANCE INC?
The Company
OpenTech Alliance, Inc. was founded in 2003 and is a leading technology provider to the self storage industry. The company delivers software-enabled solutions including online auctions, access control systems, full-service kiosks, and call center services to self storage operators across North America, with a growing international presence.
Headquartered in Phoenix, AZ, OpenTech supports many of the largest self storage operators in the U.S. and continues to scale its core products while strengthening internal operations to support growth.
About the Role
We are seeking a detail-oriented Sales Administrator to support our sales operations and help keep our revenue engine running smoothly. This high-visibility role supports Business Development and Account Managers and other team members by managing sales orders, maintaining CRM accuracy, coordinating internal processes, and ensuring seamless communication across teams.
Key Responsibilities
- Process sales orders and maintain accurate customer records
- Support sales workflows, documentation, and reporting
- Track service requests and ensure timely resolution
- Assist with onboarding coordination and order confirmations
- Resolve customer concerns with professionalism and urgency
- Collaborate with Sales, Support, and Operations teams
- 2 years in sales support, customer service, or administrative roles
- Strong organizational and time-management skills
- High attention to detail and data accuracy
- Excellent communication skills
- Proficiency in Microsoft Office and CRM systems
- Ability to multitask and collaborate across teams
Why Join OpenTech?
- Impact a growing technology company
- Collaborative and fast-paced environment
- Opportunity for growth and development