Epic Professional Billing Team Lead

Epic Professional Billing Team Lead

Location: Sugar Land, Texas (Onsite 4 days a week)

Compensation: $135-140K

Responsibilities:

• Perform hands-on design, configuration, and build across Professional Billing application areas
• Lead complex build activities, including charge capture, billing configuration, and workflow design
• Support and execute testing activities, including unit, integrated, and user acceptance testing
• Partner with the Revenue Cycle Project Manager to execute against project priorities and timelines
• Facilitate workflow design sessions and translate requirements into system configuration
• Provide peer review and guidance on build quality, standards, and best practices
• Troubleshoot and resolve complex system issues across billing workflows
• Serve as a primary day-to-day liaison between analysts, Epic TS, and operational workgroups
• Mentor and support analysts through build, testing, and issue resolution activities
• Support go-live preparation, cutover activities, and stabilization efforts
• Assist in upgrades, enhancements, and ongoing system optimization
• Maintain documentation and promote consistency across build and configuration

Qualifications:

• Demonstrating flexibility with respect to changing end ‐ user business needs
• Ability and willingness to see things in an open‐ minded way and examine an idea or concept from as many angles as possible
• Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Ability to communicate information clearly and concisely with project leadership and subject matter experts
• Ability to gain trust and establish effective relationships with Epic counterparts
• Ability and willingness to learn new software and systems
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Epic Resolute Professional Billing Certification (required); additional certifications preferred
• 7 years of Epic experience with deep hands-on build and configuration expertise
• Minimum of two (2) full Epic implementations with direct build responsibility
• Demonstrated experience leading complex build efforts across billing workflows
• Strong understanding of end-to-end Professional Billing configuration and workflows
• Proven ability to troubleshoot and resolve complex system issues independently
• Experience mentoring junior analysts while maintaining individual build responsibilities