What are the responsibilities and job description for the Epic Professional Billing Team Lead - MUST HAVE Epic Resolute Professional Billing Certification position at Open Systems Technologies?
Epic Professional Billing Team Lead
Location: Tarrytown, NY OR Sugar Land, TX (Onsite 4 days a week)
Compensation: $135-140K
Responsibilities:
- Perform hands-on design, configuration, and build across Professional Billing application areas
- Lead complex build activities, including charge capture, billing configuration, and workflow design
- Support and execute testing activities, including unit, integrated, and user acceptance testing
- Partner with the Revenue Cycle Project Manager to execute against project priorities and timelines
- Facilitate workflow design sessions and translate requirements into system configuration
- Provide peer review and guidance on build quality, standards, and best practices
- Troubleshoot and resolve complex system issues across billing workflows
- Serve as a primary day-to-day liaison between analysts, Epic TS, and operational workgroups
- Mentor and support analysts through build, testing, and issue resolution activities
- Support go-live preparation, cutover activities, and stabilization efforts
- Assist in upgrades, enhancements, and ongoing system optimization
- Maintain documentation and promote consistency across build and configuration
Qualifications:
- Demonstrating flexibility with respect to changing end ‐ user business needs
- Ability and willingness to see things in an open‐ minded way and examine an idea or concept from as many angles as possible
- Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
- Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
- Ability to communicate information clearly and concisely with project leadership and subject matter experts
- Ability to gain trust and establish effective relationships with Epic counterparts
- Ability and willingness to learn new software and systems
- Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
- Epic Resolute Professional Billing Certification (required); additional certifications preferred
- 7 years of Epic experience with deep hands-on build and configuration expertise
- Minimum of two (2) full Epic implementations with direct build responsibility
- Demonstrated experience leading complex build efforts across billing workflows
- Strong understanding of end-to-end Professional Billing configuration and workflows
- Proven ability to troubleshoot and resolve complex system issues independently
- Experience mentoring junior analysts while maintaining individual build responsibilities
Salary : $135,000 - $140,000