What are the responsibilities and job description for the Information Technology Field Technician position at Open Systems Inc.?
Job Title: Field Service Technician II US
Location: Dublin, OH, USA, 43017
Duration: 3 Months (Contract to Hire)
Pay rate: $22. 9 an hour
Conversion Rate: $22 to $23 an hour
Job Description:
Position Summary
The Field Technician provides on-site technical support for restaurant operations, ensuring reliable performance of point‑of sale (POS) systems, hardware, networking components, and related technology. This role requires strong customer service skills, the ability to perform under pressure, and a commitment to delivering high quality technical solutions in a fast‑paced restaurant environment.
Key Responsibilities
• Provide exceptional customer service while supporting restaurant operators and staff.
• Install, maintain, analyze, troubleshoot, and repair POS systems, hardware, peripherals, and related equipment.
• Resolve technical issues efficiently and clearly communicate solutions to customers.
• Document work performed, maintain system configurations, and execute hardware/software upgrades or replacements.
Salary : $22 - $23