Field Service Coordinator

The Company:

Czarnowski is one of the four studios of the Czarnowski Collective. It combines operations, strategy, design, and fabrication to create exhibits and events that engage communities, generate brand enthusiasm, and educate consumers. It’s been over 75 years since we opened our doors, but we’re still not resting on our reputation or accolades. We’re wondering “what if...” anticipating what’s next and embracing our role within the Czarnowski Collective as forward-thinkers for forward-thinking brands.  

Joining the Czarnowski Collective means the opportunity to be more than a number, more than a job title, more than a spectator. We are a collective of dreamers and thinkers, doers, and makers…and we’re searching for more of the same to join the ranks.

The Purpose:

We are currently looking for an outgoing, dynamic individual to add to the Field Service Team. You will be responsible for overseeing the daily functions of event planning, including the coordination, implementation, and finalization of events according to show specifications and guidelines. Your key objectives are to keep the project within budget, assuring detailed and on time deliverables. You will perform other related assignments or duties as required and will maintain a comprehensive understanding of various event methodologies, installation techniques, equipment requirements, and general strategic direction of the account. You must be highly organized with the ability to thrive in a fast-paced, deadline-driven environment. 

The Job:

• Populate and organize deadline dates and booth information in various Excel spreadsheets as needed.
• Create on-site production schedules for an Auto Show Program, Private Events & Semi-permanent installations.
• Collaborate with logistics coordinator to maintain overall show program trooping schedules and secure transportation of all properties to and from show site. 
• Extensive collaboration and communication with convention facilities, as well as project-based vendors and other contracted agencies.
• Cultivate positive relationships with all vendors to receive accurate quotes for outside services as needed. This includes but is not limited to transportation, rental furniture, equipment, flooring, lighting and AV, etc.
• Schedule and help lead status meetings between the logistics department, on-site supervisors, and Account Team.
• Create and update pre-season, pre-show and post-show budgets and variance reports.
• Order all services for upcoming shows/events as required. Submit all floorplans, electrical layouts and insurance information as needed.
• Compile and ship all show related materials to the appropriate field team prior to each show or event.
• Work with Czarnowski city managers to complete credit card authorization forms and travel request forms for traveling supervisors.
• Research and distribute key information regarding Automotive Shows for specific Automotive clients.
• Perform any additional onsite service requests from clients.
• Oversee all aspects of event production, logistics and vendor management through the full event lifecycle—planning, onsite and post-event.
• Be the main point of contact for any issues and troubleshoot service request escalations effectively.
• Lead and manage cross-functional program stakeholders and contributors.

 The Person:

• Must have 1-3 years of experience in mobile and large-scale events.
• Ability to read, interpret engineering floor plans and understand the basic principles of fabrication and installation.
• Understanding of labor and equipment scope associated with single-use, temporary, semi-permanent and permanent exhibit properties, and environments.
• Working knowledge of convention center environments (unions, labor, electrical, stagehands, transportation/loading docks, etc.)

• Overall knowledge of Microsoft Office Suite, including Excel, PowerPoint, and SmartSheet
• Excellent interpersonal communication and organizational skills.

• Self-starter with the ability to work as part of a team or autonomous.

• Ability to prioritize and multitask in a team environment while working under deadlines.
• Willingness to answer calls and emails at extended hours, including possible nights and weekends.
• Readiness to travel to events and shows when needed. Required annual travel time: Up to 10%.

What we offer:

• Medical, Dental, and Vision benefits effective within 30 days (or less) of your start date
• 401K matching with no vesting period (you are fully vested as of day 1)
• Generous Paid Time Off (PTO)
• Paid Holidays
• Collaborative Work Environment

Collective Culture Core Values:

We recognize that the success of our business rests with the skills and efforts of our people, and in return for their contributions, our employees can expect a flexible work environment that delivers on the 10 principles that define our company culture:

• We celebrate creativity, curiosity, innovation and imagination.
• We are humble and respectful.
• We act with honesty and integrity.
• We empower and trust one another.
• We embrace individuality and an entrepreneurial spirit.
• We champion initiatives that bolster diversity, equity and inclusion.
• We prioritize safe, ethical and sustainable business practices.
• We foster a culture of meritocracy - rewarding skills and abilities, instead of influence.
• We always deliver.
• We don’t take ourselves too seriously.

Through several existing and future initiatives, Czarnowski Collective is exploring thoughtful and creative ways to embrace individuality, and more effectively champion diversity, equity and inclusion across our network.

 EEO Statement

Czarnowski Collective is proud to be an Equal Opportunity Employer. We don't just accept difference – we honor, nurture, and celebrate it! All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We don’t discriminate based on race, religion, color, national origin, sex/gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.