What are the responsibilities and job description for the Software Quality Assurance Analyst II - Onsite position at Open Network Exchange Inc?
Summary:
The Software Quality Assurance Analyst II is responsible for software quality testing during the lifecycle of new and improved software releases. The analyst is also responsible for testing, tracking, validating and monitoring software functionality and system performance to guarantee the end product meets the highest standards for all end users.
Job Responsibilities:
- Performs User Interface, functional, integration, regression, smoke, and E2E testing on DEV, UAT and PROD environments as deployments are released
- Focus on other internal new programs and partner integration testing
- Reviews and analyzes requirements specifications to understand the scope, requirements, and intended functionality of the software product.
- Identifies appropriate parameters, functions, and data to test and validate deployment releases. Parameters may include general function, validity of results, accuracy, reliability, and compliance with industry standards.
- Focuses on reusable product test cases for Quality Assurance Testing
- Assists with writing, reviewing and modifying test cases and testing sheets
- Makes use of diagnostic tools to understand and troubleshoot the products
- Conducts testing to ensure products perform according to delivery requirements and within established guidelines.
- When a product does not perform within specifications, reports defects in bug tracking system while identifying and recommending solutions, improvements, and updates.
- Performs diagnosis of software issues while testing and supporting products in production environment
- Identifies, logs, and documents errors with steps to recreate errors while reporting bugs, and defects.
- Communicates with internal SME’s
- Creates JIRA Tickets for tasks and bugs
- Supports Product Support Personnel for knowledge transfer and troubleshooting assistance
- Demonstrated experience of 2-3 years in a customer support and retention capacity.
- High School Diploma or equivalent educational background and/or experience
- Knowledge of software and database testing, including designing and manipulating test data, and error replication.
- Ability to create test plans and cases from specifications or verbal communications.
- Excellent interpersonal skills with the ability to serve as a liaison with other team members and departments.
- Strong mathematical, analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software
- Familiarity with Figma Files
- Working knowledge of Jira
What we offer:
- Competitive base salary
- Comprehensive benefits package, including health, dental, and retirement plans.
- Continuous training and development opportunities to enhance your skills.
- Join a dynamic team that values innovation, collaboration, and excellence.
Office Highlights – Scottsdale, AZ
- Modern office design
- Fully equipped gym is available to all employees
- Basketball Court – Perfect way to take a break and recharge during the day!
*Physical Requirements*
Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment (constant noise, fluorescent overhead lighting)
*ONE* is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.