What are the responsibilities and job description for the Administrative Assistant position at Open Door Real Estate, Keller Williams Capital...?
Who We Are
Open Door Real Estate is a top-producing real estate business built on a foundation of exceptional
client service, market expertise, and a deep commitment to our community. We operate with a high
sense of urgency and a dedication to excellence in everything we do. Our mission is to provide a
seamless, stress-free experience for our clients, high-production results, and a life for our team that is
worth living. We are a growth-oriented business looking for a key partner to help us scale.
The Opportunity: Who We’re Looking For
We are seeking a Director of Operations to be the strategic partner and operational lynchpin for our
Lead Agent. You are not just an assistant; you are the integrator to the agent's visionary. You will own
the operational, marketing, and administrative functions of the business, freeing up the Lead Agent to
focus exclusively on dollar-productive activities: lead generation, client appointments, and negotiations.
The ideal candidate is a proactive, systems-oriented leader who is passionate about creating order and
efficiency. You are a master of implementation, a gatekeeper of the agent's time, and the central hub for
our clients and vendors. You thrive on taking ownership and will play a critical role in taking our
business to the next level of success.
What You’ll Do: Key Responsibilities
1. Systems & Transaction Management:
- Own the client journey from contract to close, ensuring a five-star experience at every*
touchpoint.
- Manage all transaction timelines, deadlines, and paperwork with impeccable attention to detail.*
- Serve as the primary point of contact for clients, lenders, title companies, and other agents*
during the contract period.
- Master and maintain our CRM as the single source of truth for all client data and*
communication.
2. Marketing & Client Communications:
- Execute the team’s marketing plan, including managing social media platforms (Facebook,*
Instagram, LinkedIn, etc.).
- Design marketing collateral, social media graphics, and email newsletters using Canva.*
- Manage and deploy email marketing campaigns and client updates via Mailchimp.*
- Plan and execute our client appreciation program, including event coordination and gift*
fulfillment.
3. Administrative & Financial Operations:
- Act as the gatekeeper for the Lead Agent, managing their calendar, scheduling appointments,*
and preparing materials for meetings.
- Handle basic bookkeeping, manage the business P&L, and liaise with our accountant to ensure*
financial health.
- Manage vendor relationships, process invoices, and oversee office inventory.*
- Create and document all operational systems and processes (SOPs) to ensure business*
continuity.
What You’ll Bring: Qualifications & Skills
- Required Technical Skills:*
- High proficiency in CRM management (training provided - primarily KW Command).*
- Demonstrated experience with Canva for graphic design.*
- Experience managing email marketing campaigns in Mailchimp or a similar platform.*
- Expertise in managing professional social media platforms.*
- Proficiency with Google Workspace (G-Suite) and/or Microsoft Office Suite.*
- Essential Traits:*
- Self-Motivated & Proactive: You don’t wait to be told what to do. You identify opportunities for*
improvement and take initiative.
- Fanatical About Customer Service: You have a genuine desire to serve clients and provide an*
unforgettable experience.
- Hyper-Organized & Detail-Oriented: You love checklists, systems, and processes. Nothing falls*
through the cracks on your watch.
- Problem Solver: You are resourceful and can calmly and creatively solve challenges as they*
arise.
- Excellent Communicator: You possess strong written and verbal communication skills.*
- Utmost Discretion: You will be handling sensitive client and financial information and must*
operate with 100% confidentiality.
- Bonus Points For:*
- A valid Real Estate License or experience in the real estate industry.*
- Experience as an Executive Assistant, Operations Manager, or Transaction Coordinator.*
Compensation & Benefits
- Competitive salary commensurate with experience.*
- Performance-based bonus potential.*
- Paid time off (PTO, negotiable).*
- Opportunities for professional development and continuing education.*
Pay: From $19.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $19