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Shelter Support Worker

Open Door Mission, Servants of the Word Inc
Glens Falls, NY Full Time
POSTED ON 5/19/2026
AVAILABLE BEFORE 7/18/2026

SUMMARY OF POSITION:

Encourage and promote a safe environment, smooth operation of the facilities, and meet the needs of emergency shelter guests, program residents and others seeking services as appropriate, treating all individuals with dignity and worth

Ministry

· Take opportunities to share the Gospel of Jesus Christ, provide prayer support as available or requested.

· Handle requests from individuals who wish to enter the shelter during business or after-hours in compliance with ABC policies and procedures.

· Demonstrate empathy, compassion, respect, hope, encouragement, active listening skills, confidentiality and ethical standards.

· Assist or perform drug testing or breathalyzer administration and fulfill other program-related tasks.

· Document accidents/incidents/write-ups in an accurate and timely manner and submit reports promptly to supervisor.

· Transport residents to appointments and meetings as directed.

· Respond to and diffuse situations before escalation and handle disputes/altercations appropriately.

· Able to handle emergency/crisis, determining the risks of harm to self and others, responding to the situation in a professional manner.

· Periodically conduct checks of guests/residents belongings and rooms.

· Maintain order in facility, provide crowd control in and outside of facility, prevent group loitering, and allow for clear passage.

· Conduct incremental rounds to ensure security through verification that all systems are working properly, doors and windows are locked, elimination of possible fire or safety hazards, and overall safety and security of the shelter guest/residents.

Pay: From $19.00 per hour

Benefits:

  • 401(k) 3% Match
  • Employee assistance program
  • Flexible spending account
  • Paid time off

Work Location: In person

Salary : $19

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