What are the responsibilities and job description for the FT Housing Case Manager position at Open Door Mission, Inc?
Schedule: Monday-Friday 9am-5pm
"As I love you, you must love one another." (John 13:34). Since 1952, Open Door Mission has existed to
restore hope and change lives of Rochester's men, women and children.
Does the idea of balancing professional best practices with Christ-centered compassion excite you? Are
you looking to provide more meaning in the life of someone who is experiencing homelessness,
addiction, or trauma while working for an employee-voted Rochester Top Workplace?
We believe the value we provide to our community is highlighted by the strength of our employees.
Since all our programs are residential, we can't compete with remote work scheduling. We demonstrate
the value in our employees through a generous 5-week time off policy, 100% contribution towards
dental and vision plans, 65%-75% contribution towards several medical plans, and an employee assistance
program that provides 8 counseling sessions to each of our employees and their families as well as an
employee referral bonus.
Open Door Mission is seeking a Case Manager to support our ESSHI supportive housing program, serving individuals transitioning from homelessness and facing challenges such as mental health conditions, substance use, or domestic violence. This role focuses on helping participants achieve stability, wellness, and self-sufficiency.
What You'll Do
"As I love you, you must love one another." (John 13:34). Since 1952, Open Door Mission has existed to
restore hope and change lives of Rochester's men, women and children.
Does the idea of balancing professional best practices with Christ-centered compassion excite you? Are
you looking to provide more meaning in the life of someone who is experiencing homelessness,
addiction, or trauma while working for an employee-voted Rochester Top Workplace?
We believe the value we provide to our community is highlighted by the strength of our employees.
Since all our programs are residential, we can't compete with remote work scheduling. We demonstrate
the value in our employees through a generous 5-week time off policy, 100% contribution towards
dental and vision plans, 65%-75% contribution towards several medical plans, and an employee assistance
program that provides 8 counseling sessions to each of our employees and their families as well as an
employee referral bonus.
Open Door Mission is seeking a Case Manager to support our ESSHI supportive housing program, serving individuals transitioning from homelessness and facing challenges such as mental health conditions, substance use, or domestic violence. This role focuses on helping participants achieve stability, wellness, and self-sufficiency.
What You'll Do
- Conduct assessments, intake, and ongoing case management
- Develop and support individualized service plans with participant input
- Connect clients to community resources (housing, employment, healthcare, legal, etc.)
- Collaborate with external providers and maintain compliant documentation
- Track outcomes, maintain case files, and support program reporting
- Bachelor's degree in a related field 1 year relevant experience
- Strong skills in assessment, advocacy, and relationship-building
- Experience working with individuals experiencing homelessness or behavioral health challenges preferred
- Highly organized, detail-oriented, and able to manage multiple priorities
- Valid NYS driver's license