What are the responsibilities and job description for the Workforce Management Specialist position at OP?
Are you passionate about optimizing operations through innovative database solutions? We’re seeking a talented Workforce Management Specialist to lead the coordination, testing, and implementation of database changes, ensuring seamless integration and maximum efficiency. In this vital role, you’ll leverage your expertise in database management systems to enhance security, streamline processes, and support our organizational goals.
Job Responsibilities
OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields — including AI, cybersecurity, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.
Job Responsibilities
- Test programs or databases, correct errors, and make necessary modifications.
- Modify existing databases and database management systems or direct programmers and analysts to make changes.
- Write and code logical and physical database descriptions and specify identifiers of the database to the management system or direct others in coding descriptions.
- Employee System of Record (OrgTool) Audits & Position (PID) releases.
- OrgTool Auditing & Data Integrity.
- Ensuring standard position titles match.
- Identifying frozen/locked PIDs released to pillar teams and reviewing with the Workforce Strategy team.
- Conducting a review on backfill PIDs released to pillar teams and whether we need to absorb them back into Reserve (depending on backfill strategy).
- Ensuring official Job Descriptions are the ones being used for hire.
- Identifying PIDs without a requisition attached to PID releases.
- Help with the release of PIDs from reserve to teams and track these releases.
- Support movement in and out of the IDC Reserve by making OrgTool changes.
- Pull OrgTool exports when needed.
- Work with partner teams to help unblock PIDs if there are any roadblocks.
- Update PID release status reports on headcount needs (Field/Central) IDC PID tool.
- Triage all incoming requests and assign approval workflows, ensuring tickets are closed out within a reasonable time.
- Update PID attributes to reflect the requested changes if approved.
- Work with the Workforce Strategy Team on troubleshooting complex requests.
- Team Wiki Comms Management.
- Help update and maintain the team Wiki with accurate and up-to-date content periodically.
- Assist in content development for Wiki pages.
- Ensures all content is updated and relevant, removing outdated or unnecessary information.
- Verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills.
- Basic ability to work independently and manage one’s time.
- Basic knowledge of database management software.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Ability to understand and navigate complex organizational structures.
- Ability to learn and adapt to new tools and systems (e.g., OrgTool, GSD).
- Previous experience working in an HR capacity (workforce planning)
- Proficiency in GSuite some level of position management experience.
- Data entry experience, Database management, and data visualization.
- Excellent communication and writing skills.
- Strong analytical and problem-solving skills.
- Workforce management system experience.
- File management and document version control.
- Bachelor's degree in computer programming or equivalent training required.
- Workforce Management Specialist with a minimum of 2 years of experience working with employee and position data and tools.
- Experience auditing data to ensure it is complete and accurate, data entry, navigating people systems, and working with Hiring Managers' Compliance requirements.
- 401(k).
- Dental Insurance.
- Health insurance.
- Vision insurance.
- We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
- The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.
- Participate in OP monthly team meetings and participate in team-building efforts.
- Contribute to OP technical discussions, peer reviews, etc.
- Contribute content and collaborate via the OP-Wiki/Knowledge Base.
- Provide status reports to OP Account Management as requested.
OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields — including AI, cybersecurity, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.
