Product Operations Specialist

Join us as a Product Operations Specialist, where innovation drives meaningful impact. Are you passionate about shaping exceptional products that captivate users and fuel business growth? In this role, you’ll be at the forefront of transformative initiatives aimed at elevating product engagement, improving quality, and accelerating success. We’re seeking experienced professionals with strong product instinct and a strategic mindset, skilled at collaborating across cross-functional teams in dynamic, multi-platform environments. Your expertise in data analysis and storytelling will be essential in refining user experiences, maintaining a clear and compelling product vision, and ensuring organizational alignment for sustained growth.

Responsibilities

• Support program execution strategy for multiple areas of products and the platform – includes kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions.
• Collect and analyze product data and users from various sources to identify trends, patterns, and insights that can inform business decisions.
• Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and support decision-making.
• General program management to identify opportunities and see challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute on plans.
• Proactively identify program risks, develop and execute mitigation plans, and communicate rationale and updates.
  
  

Minimum Qualifications

• 8 years of relevant experience working in consulting, strategy, operations, or equivalent program management experience, or an educational degree in project management, business, marketing, finance, or operations, with particular focus on product operations.
• Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions.
• Proven time-management and organizational skills.
• Experience working with teams to develop and improve operational systems and tools.
• Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others.
• Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities.
• Experience in controlling risk and setting priorities.
• Experience communicating effectively.
  
  

Benefits

• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.
  
  

Additional Responsibilities

• Participate in OP monthly team meetings, and participate in team-building efforts.
• Contribute to OP technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki/Knowledge Base.
• Provide status reports to OP Account Management as requested.
  
  

About Us

At OP, we help you harness the power of technology for maximum impact. A technology consulting and solutions company, we offer advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. For nearly two decades, we’ve been challenging the status quo of the consulting industry serving up fresh, ingenious thinking through a radically lean structure. Together, this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward.