Senior Salesforce Developer

Join our client's dynamic team in Lansing as a key contributor to the Enterprise Contact Center team. We are seeking a skilled individual who will be comfortable with the development, design, and implementation of customizable solutions within Salesforce based upon CRM needs. This role offers a unique opportunity to work in a vibrant city while contributing to impactful projects.

Responsibilities

• Collaborate with colleagues, customers, and end users to define technical requirements for new projects and future enhancements.
• Ensure technical requirements align with customer needs and long-term strategy.
• Take ownership of release cycles to implement and deploy updates to existing applications and code.
• Oversee technical aspects of project environments and maintain development guidelines.
• Collaborate with developers of other systems for business integration.
• Ensure adherence to security guidelines and standards throughout the application lifecycle.
• Communicate strategic technical concepts at an executive level and contribute as a trusted decision-making partner.
• Devise a training plan for a smooth transition to Maintenance & Operations.
• Exhibit excellent written and verbal communication skills.
  
  

Salesforce Expertise

• Strong knowledge and experience in Service Cloud and Experience Cloud.
• Participation in each phase of full Salesforce.com lifecycle implementations.
• In-depth understanding of Salesforce capabilities and constraints.
• Strong hands-on experience with Apex programming, Visualforce pages, Apex triggers, Aura Components, and lightning web components.
• Implement solutions using configurations such as Flows, process builders, and workflow Rules.
• Experience with integrating Salesforce with cloud-based and on-premises applications using REST APIs.
• Proficiency in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & SOAP, JSON & XML).
• Experience in implementing authentication protocols (oAuth) for 3rd party applications integration.
• Successful implementation of Batch Apex and/or Schedule Apex development.
• Manage technical change management processes for all Salesforce technology efforts.
• Assess Salesforce.com architecture to provide secure, high-performance solutions on the Force.com platform.
• Design and document technical architecture solutions spanning multiple platforms with integration and authentication across systems.
• Support SFDX development, branch management, merging, and code deployment using Azure DevOps CI/CD process.
• Identify risks and issues from a technical perspective.
  
  

Qualifications

• At least 6 years of strong developing experience in Salesforce.
• At least 4 years of experience with Visualforce, LWC, Aura, Apex, HTML5, and JavaScript within the Salesforce platform.
• At least 5 years of experience with Service Cloud.
• At least 3 years of experience with Salesforce Lightning and LWC.
• At least 5 years of Salesforce development experience.
• At least 2 years of API Integration experience and Single Sign-on.
• Experience with Microsoft Azure DevOps or other requirement tracking tools.
• Exposure to data migration and/or cloud integration projects.
• Salesforce Certified Platform Developer I and Salesforce Certified Administrator.
• Nice to have: Salesforce Certified Platform Developer II.
• Experience with Conga and Drawloop is beneficial but not required.
• Experience with governmental processes and procedures relating to compliance and prior work with FEDRAMP-compliant tools.
  
  

The successful candidate will be a self-motivated individual, able to work under dynamic conditions and within deadlines.